Bookkeeper/Administration Officer

About the role

As the Bookkeeper and Administration Officer, you will play an important role in supporting the smooth operation of ACRS Community Services. You will provide administrative and accounts support across the organisation, working closely with management, HR, and rostering team. The role is suited to someone who is confident managing confidential information, maintaining accurate records, assisting with accounts and invoices, and ensuring day-to-day administrative processes are completed efficiently and accurately.

Key responsibilities

• Provide day-to-day administrative support to management and operational teams
• Maintain accurate participant, employee and organisational records
• Complete data entry and maintain electronic filing systems
• Prepare documents, correspondence, reports, spreadsheets and other administrative materials
• Manage incoming emails, phone enquiries and general office correspondence
• Maintain confidential information in accordance with organisational policies and privacy requirements
• Assist with invoicing, accounts payable and accounts receivable processes
• Enter invoices, receipts and financial information accurately into relevant systems
• Reconcile records and identify discrepancies for management review
• Work collaboratively with HR, Rostering, Operations and Finance teams

About you

• Previous experience in administration, accounts or office support
• Strong attention to detail and excellent organisational skills
• Good written and verbal communication skills
• Ability to manage multiple tasks and meet deadlines
• Strong computer skills and confidence using Microsoft Office, particularly Word and Excel
• Ability to maintain confidentiality and handle sensitive information appropriately
• Ability to work independently as well as part of a team
• A professional and positive attitude
• Strong problem-solving skills
• Valid driving licence

About us

ACRS Community Services is a leading NDIS Registered Service Provider committed to providing high-quality, person-centred support to people living with disability. Our organisation values respect, integrity, accountability, inclusion and teamwork. We believe our administrative and support teams play an essential role in ensuring our participants receive the highest standard of service.