Project Manager - Business Systems Transition (Maternity Contract)

Join the Team at Willie Creek Pearls

As Western Australia's leading tourism attraction, Willie Creek Pearls operates a unique and diverse business incorporating pearl farming, tourism, hospitality, retail and marine operations. With facilities across Broome and Perth, we are undertaking a significant business systems transformation to enhance customer experience, improve operational efficiency and create a more connected view of our customer journey.

We are seeking an experienced and commercially minded Project Manager – Business Systems to join our team on a maternity leave contract. This role presents an exciting opportunity to lead the next phase of a major systems migration project while working across multiple areas of the business.

For the right candidate, there may be potential for ongoing opportunities beyond the contract period as we continue to invest in technology, systems and process improvement initiatives.

 About the Role

Reporting to the Head of Marketing & Communications, the Project Manager – Business Systems will be responsible for overseeing the implementation, integration and optimisation of key business systems across the organisation.

Working closely with internal stakeholders and external implementation partners, you will drive the successful delivery of our business systems migration project, ensuring business objectives are achieved while maintaining operational continuity throughout the transition.

This role requires a highly organised and proactive project professional who can effectively balance strategic planning, stakeholder engagement, change management and hands-on project delivery.

Key Responsibilities

• Manage and coordinate the ongoing implementation of business systems across the organisation

• Oversee system integration activities including retail, inventory, loyalty, customer and financial platforms

• Coordinate data cleansing, validation and migration activities to ensure data accuracy and integrity

• Develop and maintain project plans, timelines, budgets and risk registers

• Liaise with software providers, consultants and implementation partners

• Facilitate stakeholder engagement and communication across all business departments

• Develop training resources and coordinate user training programs

• Monitor project progress, key performance indicators and milestone delivery

• Lead testing, cutover planning and post-implementation support activities

• Identify opportunities for future system enhancements and process improvements

• Prepare regular project status reports for senior leadership

What We're Looking For

• Proven experience managing business systems, ERP, CRM, POS or technology implementation projects

• Strong project management, organisational and stakeholder management skills

• Experience leading data migration and business process improvement initiatives

• Excellent communication skills with the ability to engage technical and non-technical stakeholders

• Strong analytical and problem-solving abilities

• Ability to manage multiple priorities and meet project deadlines

• Experience in change management and user adoption strategies

• A collaborative and proactive approach to delivering business outcomes

 Desirable Qualifications & Experience

• Formal qualifications in Project Management, Business, Information Technology or related discipline

• Experience with retail, inventory management, customer loyalty or e-commerce platforms

• Experience with Shopify, Xero, CRM systems or similar business applications

• Experience working with third-party software vendors and implementation partners

• Certification in project management methodologies such as PRINCE2, Agile or PMP

 What We Offer

• Fixed-term 6-month maternity leave contract with potential for future opportunities

• Opportunity to lead a business-critical transformation project

• Diverse and meaningful work across a unique tourism, retail and pearling business

• Collaborative and supportive team environment

• Competitive remuneration package based on experience and qualifications

• The opportunity to make a lasting impact on the future of Willie Creek Pearls

Apply Now

To apply, please submit a cover letter outlining your relevant experience together with your current resume to **@williecreekpearls.com.au.  Applicants must have the right to work in Australia permanently for the duration of the contract term. Only shortlisted candidates will be contacted.