Medical Receptionist

East Melbourne & Windsor | Permanent Part-Time or Full-TimeJoin a growing, established cardiology practice with a team of 18 Cardiologists.Victoria Heart is a leading specialist Cardiology practice with locations in Windsor and East Melbourne, proudly supporting a team of 18 Cardiologists. As our practice continues to grow, we are seeking enthusiastic, professional and patient-focused Medical Receptionists to join our team on a permanent part-time or full-time basis.About the roleAs a Medical Receptionist at Victoria Heart, you will be an integral part of our practice and the first point of contact for many of our patients.Working closely with our Cardiologists and wider practice team, your responsibilities will include:Welcoming patients with a warm, friendly and professional mannerManaging appointments and organising follow-up consultationsAnswering telephone enquiries promptly and professionallyResponding to and actioning emailsPreparing for daily consulting sessionsProcessing payments, invoicing and receiptingAssisting patients with account and billing enquiriesDistributing correspondence, reports and resultsMaintaining accurate patient information and recordsManaging incoming and outgoing mailProviding administrative support to our CardiologistsMaintaining strict confidentiality regarding patient information and all aspects of the practiceSupporting the smooth day-to-day operation of reception and the wider practiceAbout youWe are looking for a people-focused and highly organised professional who takes pride in providing outstanding patient care and administrative support.To be successful, you will demonstrate:Exceptional attention to detail and accuracyExcellent communication and interpersonal skillsOutstanding customer service and patient careStrong computer skills, including Microsoft OfficeA professional and polished presentationExcellent organisational and time-management skillsThe ability to work autonomously while contributing positively to a teamA proactive, positive and flexible approachA genuine passion for working with people and helping patients feel comfortable and supportedPrevious medical reception experience and knowledge of Genie software will be highly regarded.Victoria Heart offers the opportunity to build your career within a rapidly growing specialist cardiology practice.You'll be joining a supportive team and working alongside 18 Cardiologists, giving you the opportunity to develop your skills and gain valuable experience within a busy specialist medical environment.We offer:Permanent full-time – 38 hours per weekPermanent part-time – 32 hours per weekSupportive and collaborative team environmentModern, state-of-the-art facilitiesOngoing learning and professional development opportunitiesA growing practice with opportunities to develop your careerA rewarding role where your work directly contributes to an excellent patient experienceMake a difference at Victoria HeartIf you are an experienced Medical Receptionist, or have a strong background in customer service and administration and are looking to take the next step in your career, we'd love to hear from you.Join a team of 18 Cardiologists and dedicated healthcare professionals who are committed to providing outstanding care to our patients.Learn more about Victoria Heart:www.victoriaheart.com.auIf you would like to be part of a friendly, high-performing team in a leading cardiology practice, please forward your cover letter and resume to: emofficemanager@victoriaheart.com.au