Security Data Analyst

Melbourne is Australia's fastest growing city, and public transport is vital to keeping it moving. Since 2009, Metro has proudly operated and maintained a world-class train service and delivered major transport projects that shape the future of our city. Guided by our value of Safely Always, we are one team dedicated to ensuring everyone gets home safely while helping to connect and create a better Melbourne.

We're looking for a Security Intelligence Analyst to join our team on a permanent, full-time basis, based at NSS North Melbourne Depot.

The Security Intelligence Analyst supports Metro's security objectives by analysing and interpreting security, safety, operational, and intelligence information across the rail network.

Embedded within Security Operations, the role develops structured intelligence products, operational risk insights and analytical assessments that support decision-making, assurance, escalation and deployment planning. Through the analysis of multiple information sources, the role identifies trends, recurring behaviours, vulnerabilities, emerging risks, and the effectiveness of operational responses.

Reporting to the Security Intelligence Lead, the Analyst contributes to intelligence-led operations, executive reporting, operational assurance, and continuous improvement activities. The role provides analytical support that enables informed assessments, operational responses and deployment considerations.

What We Offer

• Purposeful Work with Impact - Play a key role in protecting one of Melbourne's most critical public transport networks by delivering intelligence that supports safer operations and informed decision-making.
• Professional Growth and Development - Join a collaborative Security Operations team where you will build expertise in intelligence analysis, risk assessment, and operational security while working alongside experienced industry professionals.
• A Dynamic and Data-Driven Environment - Work with diverse information sources, emerging technologies, and complex operational challenges to produce meaningful insights that influence real-world outcomes.

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Key Responsibilities

• Analyse security, safety, operational, and intelligence information to identify emerging risks, recurring behaviours, trends, hotspots, and operational vulnerabilities across the rail network.
• Conduct temporal, behavioural, spatial, and trend analysis to support intelligence-led operational responses and deployment considerations.
• Identify escalation indicators, repeat behaviours and operational impacts requiring further assessment or intervention.
• Integrate information from multiple operational and intelligence sources, including incident management systems, operational reporting, CCTV observations, deployment activity, and external agency information.
• Reconcile fragmented, inconsistent or incomplete information to support accurate intelligence interpretation.
• Support the preparation of structured intelligence assessments, including confidence levels, assumptions, limitations, and information gaps.
• Apply critical thinking techniques to challenge assumptions, test alternative explanations, and reduce analytical bias.
• Support operational assurance activities through analysis of incident trends, operational outcomes, and intervention effectiveness.
• Prepare intelligence summaries, operational risk insights, and analytical reporting inputs for operational and executive stakeholders.
• Translate complex operational and intelligence information into concise, structured, and decision-focused outputs.
• Conduct data quality reviews, validation, and reconciliation activities across intelligence, incident, and operational data sources to maintain the integrity, accuracy, and reliability of intelligence products.
• Investigate data anomalies, classification issues, duplicate records and information gaps, and coordinate appropriate actions with operational stakeholders.
• Develop, maintain and continuously improve intelligence datasets, registers, reporting logic, Power BI solutions, Power Apps and other analytical tools that support Security Operations.
• Support automation, workflow improvement and digital solutions that enhance intelligence collection, reporting, assurance and operational decision-making.
• Maintain appropriate standards of confidentiality, information handling, analytical caveating and intelligence governance.
• Work closely with Security Operations teams, NSS, SOC, Authorised Officers, Station Operations, Metrol, and other operational stakeholders to support intelligence development and information flow.

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Qualifications, Skills and Experience

Essential

• Tertiary qualification in Safety/Security, Computer Science or Information Systems (mandatory)
• Demonstrated analytical capability within an operational, intelligence, security, assurance or risk-related environment.
• Experience analysing complex or fragmented information to identify patterns, trends, risks, or operational concerns.
• Experience using Power BI or equivalent visualisation and reporting tools to support intelligence analysis and operational reporting.
• Ability to develop and adapt analytical logic to support reporting and intelligence outputs.
• Strong written communication skills, with the ability to translate complex analysis into clear, concise intelligence reports, summaries, and stakeholder-ready insights.
• Strong critical thinking and problem-solving skills, with the ability to analyse information, validate data integrity, and identify meaningful insights.
• Ability to communicate analytical findings clearly and concisely to operational and senior stakeholders, with a high level of attention to detail and information accuracy.
• Sound judgement and discretion when handling sensitive operational or intelligence information.

Desirable

• Experience within transport, public safety, emergency management, law enforcement, or security operations environments.
• Exposure to operational intelligence, threat assessment, assurance or escalation-based environments.
• Experience working with multiple operational and intelligence information sources.
• Understanding of operational risk, intervention strategies or control-effectiveness concepts.
• Familiarity with Victoria's transport safety or public security environment.
• Experience in data modelling (SQL, R, or Python)
• Exposure to AI-assisted analytical techniques or intelligence-support tools.

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Recruitment Process

• Phone screen
• One or more interviews, which may include behavioural, technical or practical assessment components
• Reference and pre-employment checks
• Job offer

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Interested?

If you're passionate about turning complex information into actionable intelligence and want your work to directly influence the safety and security of Melbourne's rail network, we'd love to hear from you.

This is an opportunity to join a high-performing Security Operations team where your analytical expertise will help shape intelligence-led decisions, improve operational outcomes, and support the safe movement of millions of passengers every year.

Not sure you meet every requirement?

We encourage applications from candidates with diverse experiences and backgrounds. If you're excited about the role but don't meet every criterion, we still encourage you to apply. Metro Trains Melbourne is committed to building a diverse and inclusive workforce that reflects the communities we serve.

For more information, contact:
Narelle Blencowe - Talent Acquisition Partner
📧 ••••@metrotrains.com.au

Don't miss this opportunity to apply your intelligence and analytical skills in a role that delivers real impact across one of Melbourne's most critical public transport networks. Applications will be reviewed throughout the advertising period, so we encourage you to submit your application as soon as possible.