Key Account/Customer Service

Acostar Logistics is a privately owned Transport & Warehousing business based in the Western suburbs of Melbourne.

Our focus is on end to end supply chain to provide our clients with value added services to their business.

We are an equal opportunity employer, whom look to reward our employees based on the value they bring on-board.

Acostar have an opportunity as a Customer Service Specialist with Key Account experience to support our Customer Service team based in Sunshine West. Working alongside key stakeholders in the business you will manage your own customer portfolio, whilst gaining valuable knowledge in Logistics. 

Your responsibilities will include:

• Being the first/last point of contact for your customer portfolio

• Customer bookings and service updates / requests

• Assisting customers in a timely manner to problem solve their container deliveries.

Qualifications, Skills & Experience:

• Customer-Centric approach with the ability to build meaningful ongoing relationships

• Ability to prioritize your work during conflicting priorities.

• Capacity to work in a ever changing fast-paced work environment 

• Experience in a similar position within the container cartage industry would be advantageous

• Strong computer literacy skills

• Excellent written, verbal and telephone communication skills

• High attention to detail & ability to work as part of a team or autonomously 

• Previous experience using a Transport Management System 

The benefits:

• Join a growing family business with ongoing career opportunities.

• Full company training, education and development.

• Industry knowledge preferable

• Strong staff retention

Office hours are typically Monday to Friday 8am till finish. Onsite Parking is provided.

Successful applicant must be an Australian Citizen / Permanent resident.

If you meet the selection criteria and looking for a busy and rewarding role, please submit your resume and a covering letter through Seek, ASAP. 

No Agencies required for this placement.