Emergency Administration Officer (Admin Officer Lvl 3) - Perm PT

Requisition ID: REQ686141

Employment Type: Permanent Part time, minimum 16 hours per week.

Remuneration: $37.27 - $38.44 per hour + 12% Superannuation + Salary Packaging.

Location: Bankstown-Lidcombe Hospital

Applications close: 13/09/2026

Contact: Felicity Rayner on Felicity.Rayner@health.nsw.gov.au or via phone (02) 9722 8086.

Please note: A current influenza (flu) vaccination is a mandatory requirement for appointment to this position.

With your skills and experience, you can contribute to the millions of ways we're enriching health, and develop your career as part of the largest health organisation in Australia.

Achieve Something Great

Join a dynamic environment where dedication and enthusiasm are valued, and play a key role in delivering high-quality administrative and customer service support.

Be the first point of contact for clients, providing consistent and professional service through phone, email, and face-to-face interactions. Responsibilities include preparing financial and data reports, coordinating correspondence and diary management, and supporting a range of operational functions such as recruitment, payroll rosters, purchasing, and records management. Working within a 24/7 rotating roster, this role contributes to the smooth and efficient operation of services while upholding strong organisational values and commitment to culturally respectful practice.

Are You the Right Fit?

This opportunity suits a hardworking and enthusiastic individual with exceptional administrative and organisational skills, and a strong focus on delivering outstanding customer service.

The ability to coordinate multiple tasks, manage priorities, and maintain accurate records in line with legislative requirements is essential. Strong interpersonal skills are required to build and maintain effective working relationships across all levels of staff. A commitment to workplace health and safety, adherence to policies and procedures, and alignment with SWSLHD Core Values, the NSW Health Code of Conduct, and culturally respectful practices are fundamental. Candidates must also be flexible and available to work across a 24/7 rotating roster while contributing positively to a supportive and high-performing team.

Selection Criteria

To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below.

Emergency Departments are very busy and require prioritisation of workload. Please give an example of when you had to do this.What does excellent customer service look like in a busy Emergency Department, and how do you demonstrate it every shift?

If you’d like more details, we’re here to help.

Position InformationApplicants will be assessed against the criteria in the Position Description.How to ApplyRead our application guide and tips for improving your application. Diversity, Culture & InclusionWe are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact SWSLHD-EmploymentHub@health.nsw.gov.auWe value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.Aboriginal WorkforceFor Aboriginal candidates who would like to talk to our Aboriginal Workforce Team, please contact SWSLHD-AboriginalWorkforce@health.nsw.gov.au. Support is also available through the Stepping Up website.
More Than Just a Job – Why Work With Us?

Financial Perks12% superannuationSalary packaging and novated leasing via Smart SalaryAnnual leave with 17.5% leave loading (for full-time and part-time staff)One extra day off each month for full-time employeesWork-Life BalanceFlexible work options, including hybrid and varied hours (depending on the role)Paid maternity and parental leaveGenerous leave options like long service and carers leaveGrow Your CareerAccess to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs.Health & WellbeingDiscounted gym membership through Fitness PassportFree and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)Wellbeing programs that promote mental health, resilience, and balance
Additional Information

Vaccination Requirements All staff must meet NSW Health’s vaccination and screening requirements before starting.Child Safe EmploymentSouth Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.Temporary PositionsFor fixed-term or temporary contracts, there may be opportunities for ongoing permanent employment, subject to policy and organisational requirements.