Director Information Communication Technology (CIO)

Director Information Communication Technology (CIO)

This opportunity offers:

• Ongoing employment
• Full time role 
• Level: Public Service Senior Executive (PSSE) Band 1
• Total Salary Package $275,317 - $301,011 per annum
• Location: Sydney Olympic Park, RFS State Headquarters, with statewide travel required 

Looking for more information?

Why not reach out to our role expert, Kelly Quandt, for a confidential chat on 8741 5437. 

Join Our Team: Protect, Serve, and Make a Difference!

We are the Rural Fire Service (RFS), a dedicated community of volunteers providing fire and emergency services to approximately 95% of NSW. When you work with the RFS, you join a passionate team committed to protecting our neighbours, the wider community, and the environment from the threat of bushfires and other emergencies. With over 70,000 volunteer members and staff, we embody the spirit of mutual respect, support, friendship, and camaraderie. We are one team with many players, united by a single purpose. If you share our passion for community service and environmental protection, we want to hear from you! Become a part of our mission to safeguard lives and our cherished NSW landscapes.

What you’ll be doing:

The role is responsible for

• Leadership of the ICT function to deliver a modern, customer centric service for members, from in-field operations to support for strategic decision making within the RFS State Headquarters and state wide.
• Delivery of an integrated ICT environment that supports organisational priorities and business requirements and delivers the RFS ICT strategy.
• Engagement and communication with key stakeholders including the RFS Executive, vendor partners and other Government agencies to strategically position ICT to deliver effectively for members and the organisation.

Ideal Candidate

As our ideal candidate, you will bring extensive experience in IT communication and a proven track record of leadership.

To be eligible for consideration you must have:

• Significant experience at a senior level in managing, developing, implementing and supporting ICT strategies and systems in a geographically dispersed organisation with critical ICT requirements
• Sound understanding of the NSW government financial and procurement frameworks and well-developed project management skills
• Appropriate Business and Technology tertiary qualifications and/or substantial experience in enterprise level technology operational environments at the senior level

If you are interested in finding out more about this opportunity, please access the Role Description and our organisation structure.

Note: As per the role description, candidates are required to meet minimum essential requirements. If you do not meet the essential requirements for this role, your application may not progress to shortlisting. 

Why work for us?

• Operational/Corporate uniform available
• Attractive leave entitlements including 4 weeks annual leave per year, plus more
• Free access to our Member Assistance Program (MAP) for all RFS members, and their immediate family
• Salary packaging options available
• One ‘Agreed Absence’ leave day per calendar month 
• Ongoing learning and professional development programs (RFS is a Registered Training Organisation giving you access to various internal courses)
• Partnership with Fitness Passport for eligible RFS staff and their families to access more than 845 gyms and pools!

You'll also get to enjoy:

• Easy access to Sydney Olympic Park Train Station, bus services and parking facilities
• Local eateries and childcare facilities
• Sydney Olympic Park Entertainment and Sports Precinct, including Accor Stadium, Qudos Bank Arena, Sydney Showgrounds, and Bicentennial Park
• Eligible staff are invited to join the local Sydney Olympic Park Connected Membership program, at an additional cost

To embark on your RFS journey:

To be considered for this opportunity, you must submit your application by clicking 'Apply Now' through the relevant advertisement on RFS Careers, and attach:

• A cover letter in PDF format, addressing how you meet the essential requirements of the role, outlining your suitability and why you are interested in this opportunity;
• A resume in PDF format, including two current/recent professional referees (please include email address and contact number)
• Respond to two targeted questions within the online application process (maximum 500 words each):
  • Describe a time when you developed and implemented an organisation-wide ICT strategy that aligned technology investments with business and government priorities. What was your approach, how did you manage competing stakeholder interests, and what measurable outcomes were achieved?
  • ICT environments require strong leadership across diverse technical and business teams. Can you provide an example of how you led a significant organisational or cultural change, including how you built capability, managed resistance, and maintained staff engagement during the transition?

Candidates are encouraged to prepare their applications independently to ensure they accurately reflect their skills and experience. The Rural Fire Service values authentic, original responses that reflect individual perspectives and alignment with its values and priorities. Skills, knowledge, and capability will be assessed and verified through the capability assessment process.

Please submit your application no later than 11:55pm Wednesday 2nd September 2026.

Important recruitment Information

• A recruitment (talent) pool may be created through this recruitment process to fill future ongoing, temporary, casual and term, full time or part time opportunities.
• We value a diverse and inclusive workplace and are committed to ensuring our employees represent the diversity of communities that we serve.
• If you require an adjustment during the recruitment process, please include any details that you are comfortable sharing during the application process, alternatively, you can reach out to the role expert to discuss.
• The recruitment process may involve a range of assessment activities to determine your capabilities for the role (aligning to the NSW PSC Capability Framework). The Capability application tool is designed to help job applicants understand and use the NSW Public Sector Capability Framework when applying for jobs with the NSW government. Additional checks for successful applicants will include referee checks and criminal history checks.

Vacancy Reference: R26-262

This may not be the role for you, however you can check out other vacancies in the RFS here, or consider volunteering with your local Brigade.

Learn more about how RFS members support communities across NSW below