Key Worker

About the role:

• Full-time fixed term position to June 2027, located in Campbelltown
• Base annual rate $85,308 to $93,159 negotiable based on experience and qualifications

• 12% super plus access to generous NFP salary packaging options

About the opportunity:

At Uniting, we believe every child deserves the best possible start in life and every parent deserves the support, guidance and opportunities they need to thrive.

We are seeking a compassionate, driven and relationship-focused Key Worker to join our Southwest Sydney team. This is a unique opportunity to walk alongside parents experiencing vulnerability, helping them navigate challenges, build confidence, strengthen family wellbeing and create brighter futures for themselves and their children.

As a Key Worker, you will manage a caseload of approximately 15 families and provide personalised, responsive and practical support tailored to each family's circumstances.

You will build trusted relationships with young parents, helping them navigate complex service systems while celebrating their strengths, achievements and aspirations. Every day brings opportunities to make a genuine impact on the lives of children and families.

About the program:

The Key Worker Program supports parents who may be experiencing complex challenges, including housing instability, financial hardship, domestic and family violence, mental health concerns, social isolation, disability or other vulnerabilities.

Working within a Hybrid Child and Family Hub model, the program provides a coordinated, family-centred and strengths-based approach. Key Workers partner closely with Child and Family Health Nurses and a network of community services to ensure families receive the right support at the right time.

The goal is to strengthen family safety, wellbeing, independence and long-term outcomes for children and young parents.

What you’ll be doing:

• Provide information, advice, assessment, case planning and service coordination to parents and their children.
• Conduct comprehensive needs assessments and develop strengths-based support plans.
• Support families to access essential services and community resources.
• Use flexible engagement approaches including home visits, outreach, community-based appointments and service navigation.
• Work collaboratively with Child and Family Health Nurses and external service providers.
• Develop strong referral pathways and partnerships across the Southwest Sydney child and family sector.
• Build the capacity, confidence and independence of young parents using a coaching-based approach.
• Identify and respond appropriately to child protection and safety concerns.
• Maintain accurate client records, case notes and reporting requirements.
• Deliver services in line with evidence-based practice frameworks and program requirements.

Your Qualifications & Experience

• Diploma or higher qualification in Social Work, Youth Work, Community Services or a related field, or equivalent experience.
• Experience working with vulnerable families, young people or parents.
• Understanding of child protection concerns and family support practice.
• Experience in assessment, case planning and coordinated service delivery.
• Excellent communication, relationship-building and organisational skills.
• Current NSW Driver’s licence & WWCC

Benefits and culture

Working to inspire people, enliven communities and confront injustice brings its own rewards, but there’s more.

• Welcoming you exactly as you are
• Access to generous NFP salary packaging options
• Wellbeing programs as well as access to Uniting’s URewards retail partner program.
• Career development opportunities such as training, education.
• Amazing workplace culture

Please contact Belinda Condon from Uniting’s Talent Acquisition team if you have any questions or enquiries – *******@uniting.org

To apply: Please complete the online application form and include a current resume and cover letter addressing the qualifications and experience for this position.

Applications close: 11:55pm Tuesday 11th August 2026

Employment with Uniting is subject to satisfactory background checks, which include National Police Checks, Working with Children Checks and Reference Checks.

Empowered by diversity:
At Uniting, inclusion isn’t just something we value – it’s how we work. Our culture and practice reflect the vibrant diversity of our colleagues, and the clients and communities we serve.

Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.

About Uniting:

When you’re part of Uniting NSW.ACT, you’re part of a diverse, purpose-led team of people who are really making a difference to the world around them.

We contribute to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.

Uniting leaders and employees work together to create a culture that is safe, inclusive and person-centred. We bring this to life every day through our values: compassionate, respectful, imaginative and bold.

Uniting acknowledges the continuing sovereignty and rich cultural diversity of Australia’s First Peoples. We pay our respects to all Elders – past, present, and emerging – and to all First Peoples on whose lands we live and work.