Wholesale and Operations Assistant

At Lovaan, we believe in creating timeless, thoughtful collections with a strong focus on sustainability. We are seeking a detail-oriented Wholesale & Operations Assistant to support our growing wholesale channel and ensure seamless day-to-day operations across product, logistics and merchandising. This role sits at the centre of our business – working closely with Production, Merchandising, Finance and our wholesale partners.

Employment Type: Part-time (4 days per week) with potential for Full-time employment
We’re looking for someone with a can-do attitude who’s excited to grow with a fast-paced fashion brand. If you have experience in any of the areas above and feel this role could be a great fit, we’d love to hear from you.

• Strong numerical ability, comfortable with spreadsheets, reconciliations and workflows.
• Highly organised with strong attention to detail and follow-through.
• Experience in wholesale, logistics, production or merchandise planning (1year ideal).
• Confident using systems such as Shopify, Zedonk, Excel/Google Sheets
• Clear, professional communication style and a proactive problem-solving mindset.
• Ability to work independently, manage priorities and hit deadlines.

Key Responsibilities

• Wholesale Support
• Manage all wholesale order processing, confirmations and updates.
• Prepare invoices, Proformas and payment tracking for wholesale partners.
• Support with B2B portal updates, line sheets and order entry.
• Assist with sell-in and sell-through reporting, including weekly recaps.
• Operations & Logistics
• Coordinate all inbound and outbound shipments (DHL, sea freight, consolidators).
• Book shipments, prepare commercial invoices, reconcile packing lists and track deliveries.
• Liaise with 3PL to ensure accurate receipting and dispatch.
• Maintain up-to-date records for all landed costs, duties, and shipment timelines.
• Merchandising & Inventory
• Support the Merchandise Planning function with data accuracy and weekly reporting.
• Assist with inventory reconciliations, transfers, RTVs and SKU accuracy in Shopify/Zedonk.
• Help maintain season-critical trackers including range plans, cost sheets and zedonk.