Retail Manager

Location: Margate, QLD

Employment Type: Full-Time

Salary: $75,000 – $85,000 per year

About the Role

We are seeking an experienced and motivated Retail Manager to oversee the day-to-day operations of a Liberty fuel station in Margate, QLD.

This full-time position is responsible for managing overall retail operations, supervising staff, maintaining effective stock and inventory controls, monitoring sales performance, and ensuring a high standard of customer service.

The successful candidate will be confident in leading a team, managing operational and financial performance, and maintaining efficient store operations within a fast-paced fuel retail environment.

Key Responsibilities

• Plan, organise and manage the day-to-day operations of the retail store and fuel station.

• Monitor sales performance and implement strategies to improve revenue and profitability.

• Determine appropriate product mix, stock levels and inventory requirements based on customer demand and sales trends.

• Manage purchasing, pricing, stock ordering and inventory control to maintain adequate product availability.

• Review sales reports, margins, operational costs and financial performance to support effective business decisions.

• Recruit, train, supervise, roster and support retail staff to maintain productivity and service standards.

• Maintain high standards of customer service and professionally manage customer enquiries and complaints.

• Oversee merchandising, promotional activities, product displays and overall store presentation.

• Monitor stock movements and implement procedures to minimise shortages, wastage and inventory discrepancies.

• Manage store expenses and operational budgets in accordance with business objectives.

• Ensure the retail premises, equipment and facilities are maintained in a clean, safe and professional condition.

• Ensure compliance with company policies, workplace health and safety requirements and relevant retail and consumer legislation.

• Liaise with suppliers and service providers regarding stock deliveries and operational requirements.

• Monitor staff performance and provide ongoing training, guidance and support.

• Contribute to improving the overall efficiency, sales performance and profitability of the business.

• Required Skills & Experience

• Minimum 1 year of experience in a retail supervisory, store management or similar management role.

• Relevant qualification in Retail Management, Business, Management or a related discipline, or equivalent relevant industry experience.

• Experience in a fuel station or high-volume retail environment will be highly regarded.

• Strong leadership and team management skills.

• Demonstrated ability to manage sales targets, budgets and retail financial performance.

• Sound understanding of purchasing, stock control and inventory management systems.

• Excellent communication, interpersonal and customer service skills.

• Strong organisational and problem-solving abilities.

• Ability to manage competing priorities effectively in a fast-paced retail environment.

What We Offer

• Competitive annual salary of $75,000 – $85,000.

• Full-time, ongoing employment.

• Opportunity to manage the operations of an established Liberty fuel station.

• Supportive and professional working environment.