Senior Console Operator

About Park Fuels

Park Fuels is an independent, Australian-owned, Illawarra based business dedicated to supplying quality fuel products and services to industry, government and our local community.

As our retail network continues to support customers across the Illawarra, we are seeking an experienced and reliable Senior Console Operator to join our team at our East Corrimal location.

To find out more about Park Fuels, visit www.parkfuels.com.au

About the Role

The Senior Console Operator plays an important role in supporting the day-to-day operations of the East Corrimal store.

This position is a combination of customer service, console operations, administration and leadership support. Working closely with the Retail Store Manager, the successful candidate will help ensure the store runs smoothly, customers receive a high level of service and operational tasks are completed accurately and efficiently.

This is a Tuesday to Saturday position in the afternoons/ evenings and would suit someone with strong fuel retail experience who is confident taking on additional responsibility and supporting other team members when required.

Key Duties

Reporting to the Retail Store Manager, your responsibilities will include:

• Performing Console Operator duties, including customer service, processing sales transactions, upselling and maintaining store presentation

• Supporting inventory management and stock control processes

• Assisting with last-minute roster changes where required

• Completing filing, store administration and general paperwork

• Supporting Retail Store Manager tasks in their absence, including reconciliations, ordering, timesheet approvals and other operational tasks

• Assisting with training new store employees and making recommendations for sign-off

• Managing the site email inbox and responding to store-related enquiries

• Maintaining high standards of safety, cleanliness and customer service

• Any other duties as reasonably required

What You Will Bring to Park

To be successful in this role, you will have:

• Minimum 2 years’ experience as a Console Operator, Senior Console Operator or Store Manager within the fuel industry, highly regarded but not needed.

• Previous food preparation and/or fuel retail experience, highly regarded

• Strong customer service skills and a professional presentation

• Confidence supporting and guiding other team members

• Strong communication skills, both written and verbal

• Good attention to detail, particularly with cash handling, stock, administration and safety procedures

• A reliable, self-motivated and accountable approach to work

• The ability to adapt and remain calm in a fast-paced retail environment

• A positive and collaborative attitude, with a willingness to learn and support the wider team

Pre-Employment Requirements

All applicants will be subject to pre-employment screening, which includes a criminal history check and a full medical assessment, including drug and alcohol testing.