Administration Officer - Ward Services

About the role

Mater Hospital Brisbane is seeking enthusiastic and customer-focused Administration Officers to join our Ward & Inpatient Services team in a casual capacity. Located in the heart of South Brisbane, Mater Hospital Brisbane has been providing exceptional care to the Queensland community for more than 100 years and is home to a busy 24-hour Emergency Department, medical, surgical and cancer services, as well as intensive care and specialist inpatient units.

As part of our Ward & Inpatient Services team, you'll play an important role in supporting the day-to-day operations of our inpatient wards, working alongside multidisciplinary clinical teams to ensure patients and their families receive a welcoming, efficient and compassionate experience from admission through to discharge. With flexible casual shifts and the opportunity to work across a variety of clinical areas, this is an excellent opportunity to build your healthcare administration career within one of Queensland's leading hospitals.

Salary range: $32.02 - $37.35 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

What you’ll be doing

As an Administration Officer, you'll provide high-quality administrative support that helps ensure the smooth day-to-day operation of Ward & Inpatient Services. You will:

• Welcome and assist patients, visitors and healthcare professionals with a friendly and professional approach.
• Provide reception and front-of-house administrative support.
• Maintain accurate patient records through data entry, filing, scanning and document management.
• Coordinate incoming and outgoing correspondence and general administrative tasks.
• Support ward operations by working collaboratively with nursing, medical and allied health teams.
• Assist with rostering and other administrative processes as required.
• Contribute to continuous improvement initiatives while delivering exceptional customer service.

About you

You're an organised and adaptable administrator who enjoys working in a fast-paced healthcare environment and takes pride in delivering outstanding customer service. You will bring:

• Previous administration or customer service experience, ideally within healthcare (highly desirable).
• Excellent communication and interpersonal skills with a patient-centred approach.
• Strong organisational skills with the ability to manage competing priorities.
• High level of accuracy and attention to detail.
• Proficiency in Microsoft Office and the ability to quickly learn new information systems.
• A proactive, positive attitude with the ability to work collaboratively within a multidisciplinary team.
• The flexibility to work a variety of casual shifts across a 24/7 roster as required.

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education,  fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team.

Be part of something bigger. Make your move with Mater. #GETBETTERWITHMATER

Applications close Friday 14th August 2026–please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW. Direct applications only — we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).

Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage. 

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.