Administrative Assistant

Company Description Shellharbour Roofing Service is a local roofing provider serving residential and commercial customers in Shellharbour, NSW and surrounding areas. The company focuses on reliable workmanship, timely project delivery, and responsive customer service. Team members work closely with clients, suppliers, and tradespeople to ensure projects run smoothly and safely. The workplace values professionalism, clear communication, and a collaborative, supportive environment.
Role Description The Administrative Assistant is a full-time, on-site role based in Shellharbour, NSW. This position supports daily office operations, including answering and directing phone calls, managing emails, and greeting visitors. Responsibilities include scheduling appointments, maintaining calendars, and assisting with job bookings and follow-ups. The role involves preparing and filing documents, updating customer records, and supporting basic data entry and invoicing tasks. The Administrative Assistant also works closely with management and field staff to coordinate information, provide general clerical support, and help ensure smooth workflow across the business.
Qualifications
Strong Administrative Assistance and Clerical Skills to manage office tasks, documentation, and record-keeping.Professional Phone Etiquette and Communication skills to handle customer inquiries and internal coordination.Experience providing Executive Administrative Assistance or similar support to managers or business owners.Proficiency with office software (e.g., email, calendars, spreadsheets) and basic data entry skills.High attention to detail, strong organizational skills, and the ability to manage multiple tasks and deadlines.Ability to work on-site in Shellharbour, NSW and collaborate effectively with both office and field teams.Prior experience in an office, trade services, or construction environment is beneficial but not mandatory.