Administration Coordinator

Administration Coordinator

Nexia Aged Care | New Gisborne, VIC
Full-time

Nexia Aged Care is seeking an organised, approachable and experienced Administration Coordinator to join our team in New Gisborne.

This is a varied role providing administrative support across reception, rostering, recruitment and onboarding, HR administration, resident and family enquiries, records management and general facility operations.

Reporting to the Facility Manager, you will play an important role in supporting the smooth day-to-day operation of the home while providing professional and welcoming support to residents, families, staff and visitors.

Key responsibilities

• Provide professional reception and general administrative support

• Assist with managing and maintaining the staff roster

• Help coordinate and fill vacant shifts, including unplanned absences

• Support shift changes, staff availability and leave coverage

• Communicate roster updates to staff in a timely manner

• Monitor timesheets, overtime and agency usage

• Support recruitment, onboarding and maintenance of employee records

• Prepare correspondence, meeting agendas, minutes and staff communications

• Maintain accurate electronic records, databases and filing systems

• Assist with resident enquiries, permanent and respite bookings

• Provide administrative support to the Facility Manager

• Assist with reporting, audits and continuous improvement activities.

About you

We are looking for someone who has:

• Previous experience in administration, reception and/or staff rostering

• Experience coordinating staff availability, leave and shift coverage, ideally within a 24/7 environment

• Strong Microsoft Word and Excel skills

• Excellent organisational skills and attention to detail

• Strong written and verbal communication skills

• Ability to manage competing priorities in a busy environment

• Professional and friendly customer service skills

• Strong understanding of confidentiality and privacy

• Ability to work independently and as part of a team

• Experience within aged care or healthcare will be highly regarded.

Mandatory requirements

The successful applicant will be required to meet relevant aged care employment requirements, including satisfactory worker probity checks and applicable compliance requirements.

Why join Nexia Aged Care?

This is an excellent opportunity for an administration professional who enjoys variety and wants to contribute to a welcoming, resident-focused aged care environment.

You will have the opportunity to work across administration, rostering, recruitment, onboarding and facility operations, while working closely with the facility leadership team.