Ward Administration Assistant CASUAL

Make a significant impact on the lives of patients as an Administration Assistant

If you're someone who stays calm under pressure, communicates clearly, and takes pride in keeping things organised, this casual Ward Administration Assistant role with the Southern Adelaide Local Health Network (SALHN) could be a great fit.

About the role: 

The Administration Assistant reports to the Administration Manager, for the provision of administrative, clerical and reception services.

Duties for the role will include:

• Ensuring that requests of the patient’s family re visitors are adhered to.
• Answering all incoming telephone calls and dealing with routine patient enquiries – using judgement in conveying appropriate information.
• Welcoming and directing visitors to the patient concerned.
• Maintain and update patient Electronic medical records on EMR PAS.
• Acting as a resource and providing general assistance and advice to medical staff regarding administrative requirements and hospital services.
• Receiving handover from NUM/Ward Co-coordinator regarding patient information to enable the appropriate assessment of patient needs (eg requirement for escort, infection control, transport arrangements, transit lounge etc).
• Conveying patient transfer, admission and discharge information to the Central Patient and Bed Manager in a timely manner.
• Contributing ideas to improve administration processes and clerical services.

About you:

• Previous experience as a Ward Administrative Assistant/Admin Assistant.
• Experience working in a clinical environment.
• Experience working with distressed patients/carers with empathy.
• Demonstrated high level interpersonal skills
• Demonstrate problem solving and decision making skills
• Demonstrated ability to plan and prioritise work and meet deadlines
• Ability to exercise discretion and confidentially in matters relating to patient information.

Please see the attached Role Description for additional information.

Want To Know More? Contact: Cheynne Willis, Administration Manager, 0468 563 166, Cheynne.Willis@sa.gov.au

Application Closing Date: 11.55 pm Wednesday 26th August 2026

Attachments:

• Role Description - Admin Assistant CASUAL
• Australian applicant guidelines
• International applicant guidelines

Applicant Information:

• We also offer salary sacrifice benefits which provide the opportunity to save money by paying for some of your everyday expenses from your salary before it is taxed. Click here to find out more about salary packaging.
• The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
• Appointment will be subject to a satisfactory Criminal History Check and Immunisation compliance as indicated on the Role description.
• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.
• Aboriginal and Torres Strait Islander applicants are encouraged to apply.  Job ref: 948397