Back of House Manager (Live Performances)

About Us:  

Century Venues Group is a live entertainment producer, festival presenter and the operator of a suite of venues that includes the Enmore Theatre, Metro Theatre, the Factory Theatre complex, the Sydney Comedy Store and The Concourse Performing Arts Centre Chatswood. With a rich history of producing concerts, theatre shows, comedy festivals, and more, we pride ourselves on creating unforgettable experiences for audiences. We are seeking a skilled and passionate Back of House Manager to join our dynamic team and help bring our productions to life.  

About the Role:   

Reporting to the Venue Manager, the BOH Manager is responsible for coordinating all backstage and operational activities, ensuring artists, crew, promoters and venue staff receive exceptional support while maintaining the highest standards of safety, efficiency and professionalism.  

This is a hands-on leadership role requiring strong event operations experience, excellent communication skills and the ability to thrive in a fast-paced live entertainment environment.  

Our Back of House Staff are the venues first point of contact for touring parties and hirers and need to have impeccable customer service and hospitality skills. The successful candidate will have a “can do” attitude and be responsible for overseeing all technical applications and Back of House requirements on a show by show basis for the venue.  

The ideal candidate for Back of House Management will have a minimum 3 years in the live event industry, a sound understanding of key elements of live production such as Audio, Lighting, Stage management and excellent verbal and written communication skills.  

Key Responsibilities  

• Lead all backstage and back-of-house operations during events.  
• Coordinate artist, promoter and touring crew requirements.  
• Manage dressing room allocations, hospitality and artist amenities.  
• Oversee venue bump-ins, bump-outs and operational logistics.  
• Coordinate loading dock schedules and venue access requirements.  
• Ensure compliance with WHS policies, venue procedures and industry regulations.  
• Manage casual event staff, contractors and backstage personnel on site.  
• Work closely with Production, Staging, Front of House, Security and Venue Management teams.  
• Maintain backstage facilities, equipment and operational resources.  
• Prepare operational reports and contribute to continuous improvement initiatives.  
• Assist with emergency management procedures and incident reporting.  

Skills & Experience  

• Minimum 3 years’ experience in venue operations, event management, hospitality management or live entertainment.  
• Demonstrated experience managing teams in a high-volume event environment.  
• Strong understanding of backstage operations and event logistics.  
• Knowledge of technical production, staging or venue infrastructure.  
• Exceptional organisational and problem-solving skills.  
• Ability to remain calm under pressure and make effective decisions in real-time.  
• Strong interpersonal skills with the ability to build relationships with artists, promoters and stakeholders.  
• Experience with WHS compliance and risk management.  
• Flexible availability, including evenings, weekends and public holidays.  

What We Offer  

• Opportunity to work within one of Australia’s leading entertainment organisations.  
• Access to a diverse range of live music, comedy and special events.  
• Dynamic and collaborative team environment.  
• Career development opportunities across a broad portfolio of venues and events.  
• Competitive salary package commensurate with experience.  

How to Apply  

Please submit:  

• A current resume  
• A cover letter outlining your relevant experience and interest in the role  

Century is committed to creating an inclusive workplace and encourages applications from candidates of diverse backgrounds and experiences.