Salesforce Administrator

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Title: Salesforce Administrator

Location: Australia[Melbourne/Sydney/NSW]

Type: Full Time II Hybrid

Get To Know Us:

SS&C Wealth & Investment Technologies is a leading provider of award-winning technology and services for the investment management industry worldwide. Our 5000+ clients across 50+ countries include asset managers, wealth managers, family offices, alternative investment managers, fund administrators, brokers, banks, and insurance. Our solutions streamline their processes for portfolio management, trading and order management, compliance, accounting, performance analytics, reporting, and more.

This is a unique opportunity to blend financial industry knowledge with technology skills in a vibrant, international work environment. You get to tap into the knowledge of leading financial institutions as well as our experienced team to learn and develop skills that will ultimately help you progress your career and grow a solid network within the fintech industry.

At SS&C, you will find a rewarding career where you can thrive at every level. We are proud of our unique business culture, founded on the passion of our people and dedicated to the success of our clients. As a company, we reward innovation and professionalism, and support personal development. We invest in our employees by offering competitive compensation and benefits, comprehensive training opportunities, and employee programs to promote a healthy work-life balance and personal well-being. Our culture thrives on teamwork and diversity. Therefore, we hope to see you bring your unique perspective and talent to SS&C and thrive!

Why You Will Love It Here!

Flexibility: Hybrid Work Model

Your Future: Income Protection Insurance & Salary Continuance

Work/Life Balance: Generous Bereavement & Compassionate leave

Your Wellbeing: Private Health Insurance discount, Primary & Secondary Paid Parental leave, Death & TPD Insurance

Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity

Training: Hands-On, Team-Customized, including SS&C University

Extra Perks: Discounts on fitness clubs, travel and more!

Key Responsibilities

Administer and maintain the Salesforce platform, ensuring data integrity, system performance, and securityConfigure and customize Salesforce using:Objects, fields, record typesValidation rules, page layouts, and permissionsBuild and manage automation using Flows and other declarative toolsSupport and troubleshoot user issues, providing timely resolution and guidanceCollaborate with stakeholders to gather requirements and translate them into scalable solutionsCreate and maintain reports and dashboards to support business insights and decision-makingAssist with data management, including imports, deduplication, and cleanupParticipate in system testing, releases, and change management processesDocument system configurations, processes, and user proceduresSupport integrations and collaborate with technical resources as needed

Required Qualifications

Bachelor’s degree or equivalent work experience1–3 years of hands-on Salesforce Administrator experienceStrong understanding of:Salesforce data modelSecurity model (profiles, roles, permission sets)Automation tools (Flows, workflow rules)Experience building reports and dashboardsStrong analytical and problem-solving skillsAbility to manage multiple priorities in a fast-paced environmentStrong communication skills with both technical and non-technical stakeholders

Preferred Qualifications

Salesforce Administrator Certification (ADM 201)Experience working with Sales Cloud (or Service Cloud)Familiarity with data tools (e.g., Data Loader, Excel)Basic understanding of integrations, APIs, or third-party toolsExperience supporting go-live or system enhancement projects

What Success Looks Like

Delivers reliable, scalable Salesforce configurations and automationImproves user productivity through thoughtful system enhancementsMaintains clean, high-quality dataBuilds strong partnerships with business stakeholdersContributes to continuous improvement of Salesforce capabilities

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.