Receptionist/Office Admin - WA Hair and Beauty

Full-Time | Monday to Friday | Established Western Australian Business

WA Hair & Beauty is a long-established leader in the professional hair and beauty wholesale industry, proudly supporting the industry for more than 79+ years.

We are seeking a professional, friendly and highly organised Receptionist to join our team. This is a varied role combining reception, customer service, order processing and administration, with the successful applicant working closely with customers, suppliers and internal teams.

Your responsibilities will include:

• Answering and directing incoming telephone calls

• Greeting customers, suppliers and visitors in a professional and friendly manner

• Processing daily online and telephone orders

• Processing customer payments and handling cash in accordance with company procedures

• Completing accurate data entry and maintaining records

• Processing emails, responding to enquiries as required and taking accurate messages

• Preparing and processing sales and daily business reports

• Working closely with internal stakeholders and departments to support day-to-day operations

• Maintaining a professional and organised reception area

• Assisting with general office duties and other tasks as required

The successful applicant will be confident dealing with customers and comfortable managing a variety of administrative and operational tasks.

You will have:

• Previous experience in reception, administration, customer service or a similar role

• Excellent telephone and communication skills

• Strong written English, spelling and attention to detail

• Proficiency in Microsoft Office, particularly Outlook, Word and Excel

• Strong computer and data-entry skills

• Excellent accuracy when processing orders, payments and information

• Experience handling cash and processing payments

• Good organisational and time-management skills

• The ability to prioritise tasks and manage competing demands

• 😊 A professional and approachable manner

• 💪 A strong work ethic and willingness to assist across different areas of the business

• 🤝 The ability to work independently and as part of a team

• ⏰ Good reliability and punctuality

Experience with order processing, sales reporting, wholesale or distribution would be advantageous.

Experience within the hair, beauty or professional salon industry would be beneficial but is not essential.

This is an opportunity to join a well-established and respected Western Australian business with more than 79 + years of experience in the professional hair and beauty industry.

You will be joining an established team in a stable working environment and have the opportunity to contribute to a business that has built its reputation on service, industry knowledge and long-standing customer relationships.

If you believe you have the skills and experience to succeed in this role, we would love to hear from you.

Please apply through SEEK with your current resume and a brief cover letter outlining your relevant experience and why you would be suitable for the position.

Only applicants selected for interview will be contacted.