Administration and Communications Assistant — Childcare Centres

About the role

We are a well-established, family-owned childcare group on Sydney's lower north shore, operating long day care, preschool and outside school hours care. We are seeking an organised and capable Administration and Communications Assistant to support the administrative, communications and compliance functions of our centres. The role covers a broad range of responsibilities and requires a high level of organisation, accuracy and discretion. You will work closely with management and centre staff, and will be a key point of contact for families. The role is based across our lower north shore centres, so you will need to be comfortable working between locations. This position is offered on a full-time basis, however we are open to discussing part-time hours for the right candidate.

Key responsibilities

• Developing documents and templates for families and staff using Canva

• Managing content and communication on our family engagement platform

• Developing and maintaining spreadsheets and registers to track documentation, key dates and follow-up actions

• Reviewing and updating policies and procedures, and maintaining associated review schedules

• Processing and filing compliance documentation and maintaining accurate records

• Preparing and distributing weekly attendance and reporting documentation

• Planning and coordinating centre events, excursions and special functions

• Responding to enrolment enquiries and conducting centre tours

• Managing daily emails, calls and correspondence

• Supporting compliance, record-keeping and audit requirements across our services

What we are looking for

• Exceptional organisational skills and attention to detail, including the ability to develop and maintain tracking spreadsheets

• A proactive approach, with the ability to recognise where support is needed and take the initiative to assist

• Confident design skills in Canva or similar, with a strong eye for layout and consistent branding

• Excellent written and verbal communication and a professional manner with families and staff

• Willingness to work across our locations in the lower north shore

• Intermediate Microsoft Office skills and the ability to learn new systems quickly

• Ability to work independently, prioritise effectively and follow tasks through to completion

• A qualification at Certificate, Diploma or degree level

• A valid Working with Children Check is required before commencement

• Australian citizens or permanent residents

Highly regarded but not essential

- A degree in Marketing, Communications, Media or a related field

- Previous experience in a childcare or education setting

- Previous administrative experience