Portal Coordinator

• Join a purpose-driven organisation at the forefront of social justice in Victoria
• Part time (0.4 FTE), 12-month contract
• Flexible work options
• Hybrid workplace within office based in Melbourne CBD
• Use your administration and coordination skills to support a sector-wide initiative

ABOUT US

The Federation of Community Legal Centres (Vic) (the Federation) is a fast-paced and dynamic organisation that leads and supports excellence in the community legal sector, promotes the purpose and value of community legal centres (CLCs), and advances social justice and a fair legal system. We are the peak body for Victoria’s 50 CLCs which are at the forefront of helping people facing economic, cultural, or social disadvantage and whose life circumstances are severely impacted by legal challenges.

Our vision is for a community that is fair, inclusive, and thriving.

We are a collaborative, values-driven organisation. Our values drive our work: We believe in justice. We are purposeful, connected, inclusive and steadfast in all that we do.

This role contributes to a key priority in the Community Legal Sector’s 10-year plan: building shared tools to strengthen the sector’s sustainability and community impact.

ABOUT THE ROLE

This is an exciting opportunity to coordinate and support a new sector-wide knowledge sharing portal that enables collaboration, innovation and best practice across Victoria’s CLCs.

As Portal Coordinator, you will play a central role in ensuring portal content is current, accessible and easy to use. You will act as the key point of contact for CLC portal users, supporting access, managing content and ensuring that governance processes are followed. You will work closely with Federation staff, external IT providers and CLC portal users to maintain and improve the platform so that it continues to meet evolving needs.

You will engage with staff at CLC member centres to promote the portal and encourage its use, as well as providing guidance and education to build confidence and capability.

You will also contribute to ongoing improvements by monitoring usage, identifying trends and supporting enhancements to the portal’s functionality and user experience. Through your work, you will help strengthen knowledge sharing and contribute to a more connected and effective community legal sector.

ABOUT YOU

You are an organised and proactive administrator and coordinator who enjoys supporting others and improving systems. You bring a strong customer service mindset and are confident working with a range of stakeholders in a collaborative environment.

You have experience in administration, ideally in document or records management, and are confident using Microsoft 365 applications including SharePoint and Teams. Experience working with portal or content management systems will be highly regarded.

You communicate clearly and effectively, written and verbally, and are comfortable coordinating meetings, facilitating discussions and supporting group processes. You have strong attention to detail and can follow governance processes while managing multiple priorities.

You bring sound judgement, analytical and problem-solving skills and a practical, solutions-focused approach, along with an interest in technology and continuous improvement. You are motivated by collaboration and are committed to contributing to a positive, inclusive workplace and to the Federation’s social justice mission.

REWARDS AND BENEFITS

An attractive base salary, plus annual leave loading and salary packaging (up to $18,550 pa of your salary tax free).

Additional benefits include:

• Flexible working arrangements to support employees to balance their personal and work life - this role is offered part-time (0.4 FTE) in a hybrid workplace
• 5 weeks annual leave (pro rata)
• Christmas and New Year close-down leave, plus other generous leave provisions
• Access to an Employee Assistance Program
• Learning and development opportunities
• Discount access to gyms, pools and studios via Fitness Passport
• An everyday working environment that is friendly, collaborative and positive

At the Federation your expertise will be valued, your contribution recognised, and your work will have a meaningful impact.

NEXT STEPS

For more information about this position, please email Elizabeth Oxworth, People and Culture Lead at people.culture@fclc.org.au using the subject line: Portal Coordinator enquiry via EthicalJobs. 

To submit your application, please click ‘Apply Now’ including a brief covering letter and resume.

Applications will be assessed as received.

The Federation is committed to building a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and racially marginalised and refugee backgrounds, people of all ages, neurodiverse people, gender diverse people and LGBTIQA+ people. We welcome individuals with a diversity of backgrounds and experience, including lived experience of the issues we work on and seek to support an application process for people who require additional supports.

To be eligible to apply for this position you must be an Australian or New Zealand citizen, permanent resident, or hold a valid work permit or visa.

A position description is attached.