Parts Interpreter

See what Autosports Group can offer you……

Doncaster BMW are part of the Autosports Group (ASG) which is a large, listed retail automotive group representing the world’s greatest prestige and luxury automotive brands. Currently with over 1800 employees across 55 Dealerships in NSW / QLD / VIC and NZ.

 Due to continued growth they are looking for experienced Parts Interpreters to join their busy teams.

 Why should you join ASG?

• Fast Growing Business, mix of new sites and acquisition = drive endless possibilities for your own career growth
• Lots of training offered, internal, external and OEM.
• Paid Parental Leave
• Discounted Health Insurance
• Access to an Employee Assistance Program (EAP)
• Family and Friends Referral Program
• Did you know we also own Molinari Coffee = free great coffee at work!
• Team Activities and BBQ’s
• Diversity and Inclusion Council

In this role you will:

• Interpret, quote and sell parts to customers with the aim to achieve maximum customer satisfaction and retention.
• Maintain records of customer contact and keep customers updated on order status and delivery expectations.
• Attend to the counter, providing technicians with the parts they request
• Use best practice purchasing and selling processes to ensure maximum returns and profitability of the business.
• Inform service advisors daily with a back ordered parts list and any parts that have arrived early and are ready to be fitted.

To be considered for the role, you will have:

• Appropriate trade qualifications
• Confident communication skills over the phone, in person and in writing
• Excellent customer service skills with the ability to upsell and problem solve with both internal and external customers
• Strong IT skills and attention to detail
• The ability to work as part of a team
• A current Driver’s License