Revenue and Receivables Officer

Revenue and Receivables Officer

As a key member of the Finance team, you will be responsible for customer billing and receipting processes, ensuring accuracy, compliance, and timely reporting. This role plays an important part in supporting revenue management and delivering excellent service to internal and external stakeholders.

• Permanent - Full Time, 38 hours per week position - enjoy the stability.
• Located in Rhodes, Sydney - our state-of-the-art office includes a free gym, great public transport, parking options and convenient shopping links
• Work flexibly-our office is incredible and so are the days when your commute is replaced by a few steps to your home office
• Salary packaging - increased your take home pay with salary packaging including novated leasing options
• Birthday leave - take time to celebrate with your friends and family

Key Responsibilities

• Manage billing and receipting transactions accurately and in a timely manner
• Provide excellent customer service to clients and internal stakeholders; including responding to queries by phone and email
• Manage fortnightly/monthly settlements and direct debit adjustments
• Generate client invoices and account statements
• Process Refundable Accommodation Deposits and Ingoing Contributions in compliance with legislation
• Manage funding accruals and reconciliations
• Perform revenue-related reconciliations and provide reporting to management
• Support debtor collection activities
• Maintain up-to-date knowledge of the Aged Care Act and relevant legislation

About You

• Diploma/Bachelor in Accounting in Business, Finance, or a related discipline
• Minimum 5 years' experience in the aged care industry
• Intermediate Excel skills
• Good understanding (or willingness to develop knowledge) of aged care revenue and legislation
• High attention to detail with strong organisational skills
• Customer-focused, collaborative, and solutions-oriented approach
• Ability to work under pressure and manage multiple priorities
• Experience working in a highly regulated environment
• Strong communication and stakeholder management skills
• A genuine desire to make a positive impact
• Experience with accounting/AR systems, particularly Alayacare is desirable but not essential.
• National Criminal History Check (or willingness to obtain)

About Us

Fresh Hope Communities exists to create spaces that cultivate belonging and places that feel like home. For almost 90 years, we have been providing quality support and lifestyle choices across retirement, residential and respite settings, as well as conference and outdoor adventure experiences for school and community groups. We have over 1100 staff and together we serve residents and customers across NSW. We are an Equal Opportunity employer and we value inclusion and diversity. For more about us visit our website https://www.freshhope.org.au

If you're looking for purposeful work where your contribution matters, apply now.