Cafe Manager

CAFÉ MANAGER 

Company

Lawleys Bakery-Cafe  

Thombro PTY LTD

Job Title 

Café Manager ANZSCO 141111

Position definition  

Full time position 

Pay

 $60,000 - $75,000 for 38 hr week. All extra hours paid

Qualifications 

Degree advanced Diploma or Diploma in hospitality or management or both. Qualifications will be looked at alongside experience.

Employment Experience

2 years with qualifications 

3 Years without qualifications 

Essential Skills

The candidate filling the position will be expected to have the following skills:

We are looking for a motivated person to treat their cafe as their own. You hire your own staff, 4 day week roster (time permitted), every hour you work paid for, Head Office support, Team environment and ongoing support when you need it.

·      Attention to detail.

·      Ability to multitask.

Main Tasks

The successful applicant will have the ability to do the following

• Organises and controls the operations within Lawleys cafe

• Develop action plans for the team to meet operational and organizational objectives

• Managing and organising day to day operations of Lawleys Cafe

• Planning and organising busy periods as in Easter, Mother’s Day, Christmas etc.

• Planning menus in consultation with Chefs, Cooks and Directors agreeing and managing budgets for the food side of the cafe

• Arranging the purchasing and pricing of goods according to budget overseeing stock levels and the ordering of supplies for the cafe, coordinate with vendors and order supplies

• Assist in recruiting and appointing new team members have good interview techniques

• Overseeing open and close procedures and financial transactions with staff and teaching procedures

• Ensuring dining facilities comply with health regulations ensuring compliance with licensing, hygiene and health and safety legislation/guidelines and ensuring cafe is always clean, functional and of suitable appearance

• Teaching and training staff how to deal with customers to assess their satisfaction with meals and service and ensuring all complaints are dealt with by staff

• Assign rules and responsibilities to employees for operational effectiveness

• Identify and address issues in cafe performance

• Monitor and manage Café staff by regularly conducting performance issues providing feedback and setting goals to improve performance

• Develop strategies and operational plans managing execution and measuring café results

• Selecting, training and supervising waiting and kitchen staff ect

• Be in charge of preparing weekly roster while considering multi-tasking training

• Take staff meetings and continue to better procedures as the industry is dynamic

• Deal with customer complaints delivering exceptional customer service