Castle Hill Head Coach (Retail Store Manager)

THE MISSION

Are you a high-performance retail leader who is passionate about health and movement, ready to take the reins, own the growth, and launch our brand-new doorway in Castle Hill?

We are looking for a visionary Head Coach (Store Manager) to take the reins of our highly anticipated Castle Hill store opening. Opening a new store is a massive opportunity to build your space and your squad from the ground up. This is not just about running a retail floor. It is about driving the standard for how our brand connects with a brand-new market.

To make sure you are set up for success, we are bringing our Head Coach on board this July, three months ahead of our mid-October grand opening. This gives you full brand immersion, a comprehensive induction at our HQ, and the runway to start preheating the local community.

Working closely alongside our retail leadership team, this role is responsible for driving the pre-opening strategy, growing local community connections, recruiting your team, and launching with maximum impact. This is your opportunity to explore your passions, become 1% better everyday, and fast-track your career with us

SO, WHAT'S INVOLVED?
1. The Pre-Opening Runway (August to October)

• Heating up the Community: Hit the ground running to build local hype. Work with our Community Marketing Manager to execute a localised pre-opening event tour, popping in to connect with local fitness partners, athletes, and mavens who align with our mission.
• Hiring Your Squad: Work alongside our Retail Leadership team to facilitate dynamic group interviews, hand-selecting a world-class team of Educators who live and breathe the brand.

2. Create a Community

• The Ultimate Storyteller: Act as the ultimate brand ambassador, bringing the LSKD history, values, and playbook to life inside our brand-new Castle Hill space.
• Strategic Events & Planning: Build a fun, strategic quarterly community plan, organising in-store events and external activations at local gyms to drive store traffic and brand advocacy.
• Partnerships & Sweats: Build authentic relationships with values-aligned partners, galvanising your team to step outside the store and join sweat sessions at local studios.

3. Develop a Team of Leaders

• Build the Pipeline: Induct, coach, and retain your newly hired team. Your store will be a breeding ground for internal talent and future LSKD leaders.
• The 1% Feedback Loop: Foster a supportive, high-accountability environment through daily game plans, generous two-way feedback, and structured quarterly reviews.
• Fuel Growth: Leverage the LSKD Library and training tools to align your team’s personal, fitness, and career goals with tangible development opportunities.

4. Operational Excellence

• Store VM Setup: Take ownership of the ongoing stock layout and action weekly Visual Merchandising plans to maintain premium standards and maximise opportunities from day one.
• Inventory & Back of House Integrity: Manage the influx of opening inventory, ensuring total stock accuracy and back-of-house organisation so every single item has an intentional home.
• Roster & Financial Management: Optimise roster engineering to align with launch traffic flows while hitting employee cost percentage targets. Ensure timesheets are accurate, execute cash handling with precision, and investigate any discrepancies immediately.

5. Product Obsessed

• The Ultimate Product Expert: Get to know our entire range inside out and lead by example, sharing your passion for our fits and styles while upholding the wider team to authentically educate our community.
• Lifecycle Ownership: Manage the total lifecycle of product in store, from the very first opening boxes to community fulfilment, striving daily to hit our key benchmarks.

6. Financial Smarts

• P&L & Wage Management: Understand how to thoroughly analyse store P&L statements and manage employee wages and hours to make smart business decisions from week one.
• KPI Data Analysis: Deeply understand store KPIs, continuously driving core performance metrics to meet and exceed launch benchmarks.
• Commercial Reflection: Deliver sharp weekly reflections and recaps on business performance, identifying strengths and opportunities to create tangible actions to be 1% better everyday.

IDEAL EXPERIENCE NEEDED

• The Ideal Team Player: You are Hungry, Humble, and Smart.
• Premium Retail Leadership: A strong background in retail or business leadership, including 3 to 5 years of experience in similar management roles covering operations, people development, and high-volume environments.
• Community Builder: Demonstrated ability to create a community beyond the four walls of your store through local networking, events, and relationship building.Entrepreneurial Mindset: You excel in fast-paced environments, handle ambiguity with a solutions-focused approach, and know how to turn a business strategy into a community movement.
• An Everyday Athlete: You are deeply passionate about health and movement in whatever way you love to sweat, authentically living the LSKD lifestyle.

WHAT’S ON OFFER

"1% Better Everyday" isn't just a slogan; it's how we invest in our people.

• Premium Reward: A competitive base salary well above the standard retail gig, plus a generous store bonus program.
• Unrivalled Progression: Direct visibility with our retail leadership team, offering development programs for career progression as we scale our global footprint.
• Full Brand Immersion: A dedicated 3-month onboarding and induction window starting in July to fully integrate you into the LSKD culture before doors open.
• Professional Development: Full access to mentoring, leadership forums, an Audible account, and our dedicated LSKD book library (Legacy, Good to Great, Delivering Happiness, etc.).
• Kitted Out & Connected: Enjoy an epic team discount on LSKD gear, alongside access to programs that cover your group fitness sweat sessions so you can get out and move with the local community.
• Founder-Led Culture: Work in a highly collaborative, fast-moving environment where your voice directly shapes the future of the brand
• The Everyday Athlete Program: Set a goal and get moving - we’ll expense your entry fees for marathons, triathlons, and functional fitness competitions to help you be 1% better every day.

Join us and you will be part of a culture that values innovation, collaboration, impact, and community; where your ideas matter, your work directly shapes the brand, and your contribution is part of something much bigger.

So, what do you need to get the gig? Turn this application upside down. Blow us out of the water and show us why you are the Head Coach to build our Castle Hill community and take this new store opening to the absolute next level. Apply now