Senior Account Manager

Senior Account Manager, F&B (NSW)

• High impact, autonomous role
• B2B experience
• Salary + sales incentive

In July 2023, Diversey was bought by Solenis. The agreement unites two of the industry's heavyweights with activities in related and highly complementary markets. Solenis produces sustainable specialty chemicals for water-intensive industries, while Diversey specializes in providing solutions and technologies within cleaning, hygiene and infection prevention.

With the acquisition, Solenis has activities in over 130 countries, with 71 production facilities and over 15,000 employees. In 2024, Solenis is Recognized as a US Best Managed Company for the third consecutive year. For over 100 years, we at Diversey have worked to further develop and adapt our wide range of cleaning and hygiene solutions.

Our solutions include everything from patented cleaning agents, dosing and dispensing equipment, floor machines, digital monitoring systems, services and advice. Business we serve: Facility Management, Building Service Contractors, Foodservice, Hospitality, Public Sector, Healthcare, Channel Partners etc. We are green at heart and working with sustainable development as a very comprehensive concept that deals with both environmental, economic and social aspects.

Thanks to our long history as a market leader in hygiene, infection prevention and cleaning solutions, the name Diversey has today become synonymous with quality and credibility.

Join Diversey and take ownership of a high-value customer portfolio across New South Wales.

We are seeking an experienced and commercially minded Senior Account Manager to manage and grow our established Food & Beverage customer base while identifying new business opportunities across the region.

This is a rare opportunity to join a market-leading organization and work with a portfolio that includes well-known multinational and local food and beverage manufacturers. While you will inherit a strong customer base, there remains significant potential to expand relationships, increase market share, and drive sustainable growth across the territory.

You will be responsible for:

• Manage and grow a portfolio of key customer accounts, providing end-to-end service and support in line with agreed service levels.
• Conduct site visits, including basic technical activities such as chemical dosing checks, equipment calibration, and troubleshooting.
• Deliver product and safety training to customer teams.
• Monitor customer inventory levels and coordinate timely stock replenishment.
• Identify opportunities to improve customer operations through new products, technologies, and sustainability initiatives.
• Conduct business reviews and drive growth within existing accounts while securing new business opportunities.
• Develop and present commercial proposals and technical solutions.
• Build strong customer relationships and convert prospects into long-term partnerships.
• Collaborate cross-functionally to deliver exceptional customer outcomes.

What we are looking for:

• Minimum 10 years of experience in account management, technical sales, or business development, with a strong track record of managing large corporate and strategic accounts.
• A degree or diploma in a scientific or technical discipline, such as Chemical Engineering, Chemistry, Mechanical Engineering, or a related field.
• Strong commercial acumen with excellent analytical and problem-solving capabilities.
• Exceptional presentation, negotiation, and stakeholder influencing skills, with the ability to engage audiences at all levels.
• Sound mechanical aptitude and the ability to understand and communicate technical solutions effectively.
• A proactive, self-motivated professional who thrives in an autonomous environment and is comfortable taking on leadership responsibilities when required.
• Demonstrated ability to build strong partnerships and collaborate effectively across multiple functions and teams.
• Full Australian working rights and a valid, unrestricted driver's license.

Why Join Diversey:

• Manage a portfolio of established, high-profile customers.
• Opportunity to make a significant impact on a growing territory.
• Work for a global leader in hygiene, water and process solutions.
• Competitive salary package, company vehicle, and career development opportunities.
• Supportive team environment with access to industry-leading technology and expertise.