Medical Receptionist - Full Time

Full Time receptionist with extraordinary customer service skills required for busy GP clinic in Hawthorn consisting of 11 doctors, 1 Psychologist, 1 Practice Nurse and Melbourne Pathology are on site. 

**Medical Reception experience essential**

Duties include, but not limited to:

• Meeting and greeting patients at the Front Desk

• Ensuring a smooth registration process

• Assisting with incoming phone calls

• Billing and processing payments and Medicare rebates

• Dealing with patient bookings and rescheduling of appointments as necessary

• General administration duties, practice cleanliness and restocking as needed

• Providing GP assistance where required within scope of receptionist role.

• End of day banking

Successful applicants must possess:

- Reception/Admin Experience within a busy Medical Practice

- Excellent customer service skills

- Polite, accommodating manner

- Intermediate computer knowledge (Best Practice and HotDoc experience desired but not essential)

- Empathy towards others and a genuine desire to assist patients, professionals and co-workers