Assistant Manager - Toymate Mt Gravatt Westfield

Are you a motivated leader ready to take the next step in your retail career? We’re looking for a passionate and proactive Merchandise Manager (our internal title for an Assistant Manager) to support daily operations, drive team performance, and help deliver an exceptional customer experience.

🔑 What You’ll Do:

• Support the Store Manager in running all aspects of store operations

• Lead, coach and motivate team members to achieve targets and provide excellent service

• Maintain high standards in visual merchandising and stock presentation

• Assist in managing stock control, rostering, and daily reporting

• Act as a role model for the team and step up as acting Store Manager when needed

👤 About You:

• At least 3 years’ experience in retail

• Retail management or supervisory experience preferred

• Strong communication and people skills

• Organised, reliable, and confident in a fast-paced environment

• A passion for retail, problem-solving, and team development

• Availability to work across weekends and trading hours

🎁 What We Offer:

• Competitive salary and performance incentives

• Opportunities for career growth across stores and pathways to head office opportunities

• A supportive leadership team and collaborative culture

• Unique seasonal incentive programs (like our Christmas Bonus Program!)

• Staff discounts and team recognition initiatives

Toymate is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage applications from individuals of all backgrounds and experiences.