Digital & eCommerce Assistant 12- month Mat Leave role

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Digital & eCommerce Assistant 12- month Mat Leave role

company Snooze location Canterbury VIC, Australia posted 28 Aug

Snooze Management, based in Canterbury is currently seeking a detail-focused and highly organised **Digital & eCommerce Assistant.** This is a 12 month maternity leave role.**Perks of the job**Work with an amazing, passionate and talented team of individualsPartake in ongoing training, development, support & office activitiesMarket an iconic brand with quality products and exceptional serviceEnjoy employee discounts across all our brands**Day to day responsibilities**Create campaign briefs and build digital campaign activity across email, SMS, website and other digital channels, ensuring campaigns are launched accurately and on schedule.Build, test, schedule and deploy EDM and SMS campaigns in line with approved campaign briefs and campaign calendars.Build and activate website campaign content, including landing pages, promotional messaging, campaign assets and other content updates required to support marketing campaigns.Complete quality assurance checks across campaign activity to ensure content, links, pricing, offers and customer journeys are accurate before launch.Manage the Digital Marketing inbox, responding to, escalating or redirecting enquiries where appropriate.Prepare and distribute weekly newsletters and other recurring business communications.Monitor online reviews and customer feedback, escalating relevant items to the appropriate team members.Maintain accurate store and business information across the website, Google Business Profile and Apple platforms, including trading hours, store details and trading updates.Support the Digital Marketing Manager with digital marketing initiatives including email automation, SEO, SEM and other campaign-related activity.Support the wider Digital & eCommerce team with ad hoc tasks, including website content updates, product and landing page updates, website testing, issue resolution activities and other digital initiatives as required.Work collaboratively with internal stakeholders to ensure campaign content and digital updates are delivered accurately and on time.Maintain high standards of accuracy and attention to detail across all digital channels.**You will have these qualities**We'd prefer someone with a few years experience in a similar role or a university graduate who has high initiative to learn on the jobYou must be super organised with an eye for detail and a proactive style toward task achievementHave a positive can-do attitude and a good sense of humourUnderstand the retail landscape and how things work in e commerce(You may handle sensitive information in this role, so we would like the successful applicant to provide a clean National Police Check)**If you feel you have the skills and background to make an impact in this role, apply now by completing the questionnaire and uploading your CV.**

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