Sea Logistics Sales Representative

The Role

Behind every container shipment lies a promise of reliability, customer focus, and growth. As a Sea Logistics Sales Representative, you’ll be the one ensuring that promise is kept. Based in Melbourne, Australia, you’ll drive new business development, especially with SMEs, across both FCL (Full Container Loads) and LCL (Less than Container Loads).

This role is about being the commercial backbone of sea logistics identifying prospects, nurturing relationships, closing profitable deals, and ensuring customer satisfaction. You’ll thrive in a collaborative environment, working closely with Customer Care Locations (CCLs), pricing teams, and operational colleagues to deliver solutions that meet customer needs and contribute to Kuehne+Nagel’s Roadmap 2026 and Vision 2030.

Responsibilities

• Own, monitor, and drive all sales activities, ensuring prospects are identified, qualified, and converted into sustainable customer deals.

• Align sales activities with Managers, Pricing, and Sea Logistics Business Development teams to maximise customer growth opportunities.

• Monitor competition by gathering marketplace information on pricing and products.

• Partner with CCL colleagues to ensure smooth onboarding of new customers.

• Focus on customer engagement, satisfaction, retention, and reactivation through high service quality.

• Regularly review customer portfolios with Managers to identify growth opportunities.

• Maintain and update customer information in internal systems and provide feedback to support resolutions.
  

Requirements

• Proven experience in freight forwarding or logistics sales, with a demonstrated ability to identify opportunities, build customer relationships, and generate new business growth.

• Decision‑making and analytical problem‑solving capabilities.

• Basic understanding of financial principles and commercial decision‑making.

• Strong collaboration skills and team‑oriented mindset.

• Strong customer relationship management skills, with the ability to develop and grow customer accounts.

• Excellent communication skills.

• Customer-focused mindset with a passion for delivering value-driven solutions.

• Mandarin language skills would be advantageous in supporting engagement with a diverse customer base but are not essential.
  

Why join Kuehne+Nagel?
At Kuehne+Nagel, you’ll be part of a global logistics leader where your contribution matters. We offer a supportive, inclusive and flexible workplace, with opportunities to grow your career, make an impact, and be rewarded along the way.

Along with a competitive remuneration package, our benefits include:

• Flexible work arrangements to support work-life balance

• Inclusive paid parental leave for all parents

• Career development through extensive learning and development opportunities

• Novated leasing and EV car subscription options

• Employee discounts, rewards and recognition programs

• Private health insurance discounts

• Corporate uniform allowance

• Charity and volunteering opportunities to give back to the community

• A collaborative culture with the strength of a global network