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Administration Officer - Intake

Calvary Healthcare

Medical Administration

Location: On-site, On-site
Type: Full-time

Administration Officer - Intake Progress with purpose at one of Australia’s largest health care providers Get ahead with salary packaging, benefits and professional development in a supportive team environment Permane…

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About the role

Administration Officer - Intake

Progress with purpose at one of Australia’s largest health care providers
Get ahead with salary packaging, benefits and professional development in a supportive team environment
Permanent, full time opportunity

About the role

To manage the intake of all appropriate referrals from various sources, including My Aged Care (MAC), clients, families, and healthcare professionals, via MAC portal, EMR, telephone, email, fax, mail, and in person. Responsibilities include assessing the suitability, relevance, and appropriateness of referrals to establish referral priorities across disciplines, in accordance with organisational policies. The role also involves reviewing and recording referral details and related client information in computerised databases such as MAC, EMR, and iPM.

Additionally, the position entails providing information about other available services, performing administrative tasks, and maintaining communication with aged care facilities by emailing weekly vacancy updates. The role includes liaising with social workers regarding vacancies, offering guidance and support to clients seeking respite or permanent placements, and assisting with medical correspondence to review, prepare, and dispatch communications to relevant recipients.

Role criteria:

Proven experience working in an ACAT/community services/ health environment
Demonstrated sound knowledge of Commonwealth Government Aged Care Legislation, My Aged Care and Commonwealth funded aged care services
Demonstrated knowledge and understanding of the issues relating to frail older clients with complex health problems and other community support needs
Ability to work within a team, as well as autonomously
Demonstrated high level verbal communication skills
Proven ability to determine priorities and levels of urgency of work in a demanding multidisciplinary environment with minimal supervision
Demonstrated experience in using Microsoft Office including Word, Excel and Outlook

For further information please contact Saadia Munir, Team Leader on saadia.munir@health.nsw.gov.au

Application closing date: 28/08/2026

Why work for Calvary?

At Calvary, our staff matter.

With over 130 years’ experience and 18,000 staff and volunteers, we offer an inclusive and welcoming culture where you are valued, drawing on your own strengths, identity and background alongside a team of professionals who care for our patients, residents and clients.

Your benefits:

NFP salary packaging benefits, discounted health insurance and gym memberships
Paid parental leave
Training, development pathways and career opportunities
Flexible hours that make sense for you

As we serve the community across Home, Virtual and Residential Aged Care, Retirement Living and Hospitals, one thing sets us apart. Care from the heart. If this sounds like you, apply for a role with Calvary today.

Please note the following:

As part of the application process, you will be required to complete pre-employment checks which may include, but is not limited to reference checks, work rights, criminal history check, NDIS/WWCC/WWVP checks, and a health evaluation to ensure suitability for the role
You will be required to provide evidence of immunisation as required for your role including influenza, tuberculosis screening, hepatitis, diphtheria, tetanus, varicella

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NewListed today

Administration Officer - Intake

Calvary Healthcare

Medical Administration

Location: On-site, On-site
Type: Full-time

Your match

See how you fit

Scored against this job in seconds

Your account

Your profile and your match for this job appear right here.

About the role

Administration Officer - Intake

Progress with purpose at one of Australia’s largest health care providers
Get ahead with salary packaging, benefits and professional development in a supportive team environment
Permanent, full time opportunity

About the role

Role criteria:

Proven experience working in an ACAT/community services/ health environment
Demonstrated sound knowledge of Commonwealth Government Aged Care Legislation, My Aged Care and Commonwealth funded aged care services
Demonstrated knowledge and understanding of the issues relating to frail older clients with complex health problems and other community support needs
Ability to work within a team, as well as autonomously
Demonstrated high level verbal communication skills
Proven ability to determine priorities and levels of urgency of work in a demanding multidisciplinary environment with minimal supervision
Demonstrated experience in using Microsoft Office including Word, Excel and Outlook

For further information please contact Saadia Munir, Team Leader on saadia.munir@health.nsw.gov.au

Application closing date: 28/08/2026

Why work for Calvary?

At Calvary, our staff matter.

Your benefits:

NFP salary packaging benefits, discounted health insurance and gym memberships
Paid parental leave
Training, development pathways and career opportunities
Flexible hours that make sense for you

Please note the following:

As part of the application process, you will be required to complete pre-employment checks which may include, but is not limited to reference checks, work rights, criminal history check, NDIS/WWCC/WWVP checks, and a health evaluation to ensure suitability for the role
You will be required to provide evidence of immunisation as required for your role including influenza, tuberculosis screening, hepatitis, diphtheria, tetanus, varicella

Newtoday