Regional Manager

We are a leading Formalwear Expert in Australia with over 45 stores. If you have a passion for retail and great product this is the job for you. 

What we are looking for?

As a Regional Manager you will be responsible for managing all aspects of operations for selected stores in Melbourne.  

You will be energised and motivated to drive your teams to provide exceptional customer service and achieve relevant KPIs.

This includes driving and exceeding store budgets whilst maximising sales, ensuring customer satisfaction, building effective teams, compliance to company visual merchandising standards , profit and loss management and adherence to company policies, processes and directives.

Regional Manager Responsibilities:

• Achieve or exceed sales targets for your region.

• Analyse and follow up individual sales and KPI results for your stores. 

• Drive a sales culture in all stores as well as facilitate training sessions to upskill your team.

• Manage the stores wages and provide feedback to Store Managers.

• Drive, coach and deliver exceptional customer service standards for your region.

• Manage escalated store and customer complaints to ensure they are promptly dealt with.

• Proactively recruit store management positions and provide assistance to stores for non-management roles with the support of Recruitment. 

To be suitable for the role you must have:

• Minimum 2 years multi-site experience (4 stores +) as an Area or Regional Manager, ideally in fashion retail.

• Be an inspirational Leader and be able to provide a good team environment to achieve extraordinary results.

• The ability to drive sales and understand how to convey this through to your team.

• Excellent communication, both written and verbal.

• Effective organisational skills to perform well under pressure.

• Budget and KPI management experience.

• Expense management experience. 

• A current driver’s licence and be flexible to work across multiple locations.

• The ability to work autonomously - you are also self-driven and motivated!

• Previous experience in performance management, recruiting, training, coaching and developing your team.

What we can offer ?

• Great employee incentives and bonus structure.

• Competitive salary package including a car allowance and all tools of the trade.

• Fantastic staff discounts.

• We invest in training and ongoing support.