Operations & Administration Coordinator

The Working Women’s Centre (WWC) is a not-for-profit organisation and community legal centre that provides free legal advice, information, and representation to marginalised, non-unionised workers about their rights at work. We predominately service women and we are experts in gender-based workplace issues.

 The WWC is made up of three arms:

•  Industrial/Legal support – we provide advice and representation to marginalised workers who contact the Centre with work issues.

• Advocacy – we conduct advocacy to resolve systemic issues that affect women and other marginalised workers, such as sexual harassment and precarious work.

• Education – we provide fee-for-service and free training for workers and employers about workplace rights, sexual harassment, responding to disclosures of domestic violence, and other topics.

The Centre was established in 1979 and has been advising, supporting and advocating for vulnerable women for 47 years. The Centre provides support, advice, information, and representation to women who face issues in their employment in both federal and state jurisdictions. The Centre is also concerned with the structural inequalities for women in the workplace, and conducts outreach, education, and advocacy work. 

About the role

This newly established role offers an exciting opportunity for an experienced operations and administration coordinator to help build the systems, processes and foundations that enable the Centre to deliver impactful work for women and gender diverse people.

As a central member of a small, collaborative team, you will help ensure the organisation operates smoothly, sustainably and efficiently. Your contribution will directly support the Centre's mission to advance gender equality, improve access to justice, and champion fair and equitable workplaces.

Employment conditions are governed by the Working Women’s Centre SA Inc Enterprise Agreement (EBA), which provides generous leave entitlements and supports a positive work-life balance. In addition to a competitive salary, employees have access to attractive benefits including salary packaging, and opportunities for professional development and training.

You can access up to $15,900 of your salary tax-free each year to pay for everyday living expenses like your mortgage, rent, or groceries. An additional $2,650 meal entertainment card is also available to maximise your take-home pay.

A four day full time working week is currently being piloted by the Centre, alongside a range of other sector leading conditions including 13.5% super.

What you'll be doing

• Coordinate day to day office operations, and implement and improve systems, processes, and workflows.

• Maintain organisational records, policies, registers, shared file systems, and administrative procedures.

• Coordinate property, facilities, maintenance, assets, merchandise, office supplies, and supplier relationships.

• Support governance, risk, compliance, and WHS systems.

• Assist with HR and volunteer management functions including recruitment, onboarding, and workforce administration.

• Assist with finance functions including budget monitoring, procurement, financial administration and reporting, and maintaining financial policies, procedures, and internal controls.

• Handling enquiries from clients in a professional and confidential manner

How to apply

Please address applications to Ms Anne Purdy, Deputy CEO, with a copy of your resume or CV together with a cover letter or statement addressing each of the selection criteria outlined below.  Applications that do not clearly address all selection criteria will not be considered. We suggest using selection criteria as headings. Your application should demonstrate how your skills, experience, and qualifications meet the requirements of the role.

Essential Selection Criteria

1. Proven experience in a busy Office Coordinator, Office Manager, Executive Assistant or senior administration role.

2. Ability to independently manage competing priorities and support smooth organisational operations with a high degree of accuracy and attention to detail.

3. Experience reviewing, implementing and improving administrative systems, workflows, policies and procedures to increase efficiency, consistency, compliance and service delivery.

4. Demonstrated experience supporting governance, compliance and organisational accountability processes, including maintaining registers, policies, licences, insurance records and corporate documentation.

5. Experience providing administrative support across financial and people management functions whilst maintaining appropriate internal controls and confidentiality.

6. Ability to build positive working relationships and work collaboratively with senior leaders, staff, volunteers, clients, suppliers, contractors, and external service providers.

7. Demonstrated ability to communicate effectively and compassionately with people from diverse backgrounds using a client-centred and trauma-informed approach.

8. Demonstrated commitment to advancing gender equity and social justice, and an ability to apply these values in day-to-day work, workplace relationships and organisational practice.

Desirable Selection Criteria

1. Qualifications in business administration (or a related area).

2. Experience using Xero.

We encourage applications from Aboriginal and Torres Strait Islander people.

We encourage applications from people of colour.

We encourage applications from all cis and trans women, as well people of any gender who are comfortable working on advocacy that focuses on the experiences of women.

We encourage applications from disabled applicants; please contact us about the accessibility of the workplace.

We encourage LGBTIQ+ applicants.

We encourage applications from survivors of gendered violence.

We know that sometimes the best people for the role may not fit the exact selection criteria.