Workers Compensation Administration Officer

Make an impact where people matter most. Reporting to the National Workers Compensation Manager, this is an excellent opportunity for a highly organised and proactive administrator to join a collaborative team that plays a critical role in supporting the early intervention and recovery of our employees following a workplace injury.

The Workers Compensation Administration Officer is responsible for supporting the Workers Compensation and Workplace Relations teams with a broad range of administrative tasks. This role is ideal for someone who thrives in a fast-paced environment, enjoys working with multiple stakeholders, and takes pride in delivering high-quality administrative support while contributing to positive employee outcomes.

Responsibilities & Requirements

• Management of electronic data submissions for Victorian self-insurance.
• Accurate and complete data entry and management in the workers compensation claims system (Solv).
• Provide support to Workers Compensation Manager with continuous improvement projects.
• Manage end to end processing and payment of accounts.
• Ensure compliance with state-based legislation and self-insurance requirements.
• Management and timely processing of weekly compensation.
• Management of workers compensation inbox.
• Coordinate drug and alcohol testing.
• Assist with policy and process management for workers compensation and workplace relations.
• Provide ad hoc support to workers compensation and workplace relation teams.