Food & Beverage Operations Manager - Flagstaff Gardens Hotel

About EVT: Flagstaff Gardens Hotel is part of EVT, one of Australasia’s market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It’s why we all call ourselves Daymakers - because each day is a chance to add the wow factor for our customers and continually grow in our own careers.

The Independent Collection is a curated selection of hotels, each of which lives up to an exacting standard to offer travellers the best of luxury, elevated, urban, comfort and social experiences. While every hotel celebrates its own unique brand & experience, together the Independent Collection shares a passion for one-of-a-kind experiences, service and quality.

EVT has an endless range of roles and careers paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia’s most loved year round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you’re in, there’s no limits on where your career could take you.

About the Role

This is a rare chance to shape a hotel's food & beverage identity from the ground up. As F&B Operations Manager Flagstaff Gardens, you'll be at the centre of one of EVT's most exciting Melbourne refurbishments, a full transformation of our restaurant into a modern Australian bistro.

You won't just be running a venue, you'll be building one. You'll help bring the new bistro concept to life, grow our C&E offering and create an exciting bar experience that keeps bring guests back. In this role you’ll drive a calendar of activations, local supplier nights and promotions that put this hotel on Melbourne's food and drink map. It's a hands-on role, you'll be on the floor, leading the team, solving problems in real time and setting the standard for service as the doors reopen on a completely reimagined space.

If you love the energy of a launch, the challenge of a refurb and the buzz of building something new in the heart of the CBD, this is your moment.

Key Responsibilities

Drive revenue growth across the restaurant and bar by focusing on spend per cover, service excellence and profitability.Manage inventory, stock control, and expenditure across the F&B outlets.Lead roster planning and labour cost management aligned with budget forecasts.Build a high-performance team culture focused on engagement, development, and retention.Ensuring continued adherence with all WHS procedures, hygienic food handling and RSA practices. Collaborate with the GM on cocktails lists, specials, activations and promotions.Respond to guest feedback and implement service improvements to enhance experience.Forecast demand, plan marketing initiatives, and evaluate event feasibility to maximise revenue.  Generating feasibility models for adhoc events or promotions analysing the potential profit and loss. E.g. Mothers’ Day, Melbourne Cup, Christmas Day luncheons.

What You’ll Bring

1-2 years of previous experience in a senior F&B role ideally having worked in hotels or restaurants, including running events.A strong beverage background with a solid knowledge on cocktail mixology and wines.The ability to write cocktail lists, a creative flair to design specials and signature drinks.Strategic in creating new ideas to drive revenue and guest spend.Strong people leadership skills, with the ability to coach, motivate and get the best from a floor teamConfidence working through change, comfortable balancing day to day service with an evolving refurbishment environmentExcellent communication skills and a natural relationship builder, with guests, suppliers and your team alike.Ability to lead from the front, drive an excellent team culture and develop staff.Strong financial acumen (e.g. P&L analysis, forecasting).A passion for hospitality, people focused and innovative thinking.

How You Work

Inclusive leader — values diverse perspectives; builds belonging.Owner’s mindset — acts on data/feedback; ships improvements.Hands-on and non-hierarchical — leads from the front.Growth mindset — learns, shares, and levels up others.

Perks from Day One

As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels - no ivory towers.

50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.$2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.Seasonal perks at Thredbo.Rapid career growth across our hotel & entertainment network.Paid parental leave; community & volunteering opportunities.

Apply Now

Join Flagstaff Gardens and become an EVT experience creator, opportunity taker, the ultimate Daymaker and make a positive impact on our people, communities, and environment every day.

Send your CV and a short cover letter. We welcome applicants from all backgrounds and review applications as they come in - don’t wait! We can’t wait to see the places your career will go with EVT.

When you click apply, you’ll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You’ll simply enter your details and answer a few quick screening questions so we can get to know you better.

Police Check Acknowledgement

Please note that the successful candidate for this position will be required to undergo and satisfactorily pass a criminal record check as part of the recruitment process.