Customer Service Specialist - 6 month role

An exciting opportunity exists to join our Sydney based team as a Customer Service Specialist for a 6 month period (with the potential to go permanent). This role works to ensure customer issues are handled effectively, quickly and efficiently ensuring maximum customer satisfaction. 

Main Responsibilities:

• Receiving incoming customer relations enquiries escalated from our contact centre and directing responses.

• Manage and respond to customer complaints across phone, email, and online channels in a timely and professional manner.

• Responsible for day-to-day data processing and administration tasks.

Requirements

• Experience in a similar role, especially experience dealing with customer issues and complaints.

• Intermediate level experience in all Microsoft office products including Microsoft excel.

• An interest in the automotive industry and cars in general is not essential but it helps!!

Why work for us?

• Perfect for someone on working holiday visa looking for full time office work!

• Great office with onsite chef and parking.

• Competitive remuneration. 

You will be working alongside a very experienced team who lead the way in introducing and managing automotive brands within Australia and New Zealand across the market spectrum.