Client Services Administrator

_{03rd August, 2026}

Client Services Administrator
Salary: $80,000 to $100,000 + superannuation
Location: Earlwood, Sydney
Work style: Full-time | Office-based role
 
Why This Role
This is an opportunity for an experienced Client Services Administrator to join a long-established Sydney accounting and advisory firm with a modern approach to systems, client service and technology.
 
You will be part of a dedicated administration team supporting accountants, managers and clients across the practice. The role is suited to someone who enjoys being organised, reliable and front-line in a professional services environment.
 
This is not a narrow reception role. You will support client communication, practice administration, ASIC matters, ATO follow-up, document preparation, electronic signing packs and the systems that keep a professional accounting firm running smoothly.
 
The firm values care, accuracy, responsiveness and continuous improvement. They also use technology, automation, and AI to reduce administrative noise and improve how work is delivered.
 
About Our Client
Our client is a Sydney-based accounting and business advisory firm with a long history and a strong focus on client relationships.
 
The firm supports business owners, private clients and growing businesses across accounting, taxation, advisory, SMSF and technology-related matters.
 
Their approach is built around long-term relationships, practical advice, clear communication and high service standards. Internally, the firm has invested in cloud-based systems, workflow tools and automation to support both client outcomes and team efficiency.
 
This is a good environment for someone seeking a stable, office-based role in a professional, modern, and well-supported accounting firm.
 
The Role
As a Client Services Administrator, you will help keep the office, client workflow, and administrative functions running smoothly.
 
Your responsibilities will include:

• Providing day-to-day administrative support to accountants and managers
• Acting as a first point of contact for clients
• Contacting government agencies, including the ATO and ASIC
• Preparing and lodging ASIC forms
• Assisting with company, trust and entity establishment administration
• Maintaining accurate client records and practice management systems
• Preparing correspondence, documents and electronic signing packs
• Monitoring deadlines and following up outstanding actions
• Supporting reception and general office administration as required
• Working across cloud-based systems and improving administrative processes

This role will suit someone who understands that strong administration is central to client service, workflow quality and a well-run accounting practice.
 
What You'll Bring

• Minimum 2 years of experience in an Australian accounting practice or similar professional services environment
• Experience dealing with the ATO and ASIC
• Experience with company, trust or entity establishment administration will be highly regarded
• Strong written and verbal communication skills
• Good working knowledge of Microsoft Office and cloud-based systems
• Strong attention to detail and pride in accurate work
• Ability to manage deadlines, follow-ups and competing priorities
• Professional phone and email manner
• Confidence learning new systems and improving processes
• Team-focused approach and willingness to support accountants and managers
• Interest in technology, automation and AI
• Permanent working rights in Australia

Experience with Xero Practice Manager, FYI Docs, BGL CAS 360, Simple Fund 360, FuseDocs or FuseSign will be viewed favourably.
 
What's On Offer

• $80,000 to $100,000 + superannuation
• Full-time office-based role
• Stable firm with a long operating history
• Supportive and experienced administration team
• Exposure to a broad range of accounting practice administration
• Practical exposure to technology, automation and AI
• Clear systems and established procedures
• Support from experienced accountants, managers and administrators
• Client-facing role with real responsibility
• Autonomy and trust within a high-standards environment
• Regular social events and birthday leave

Next Steps
If you are an experienced Client Services Administrator seeking a stable, office-based role with client contact, modern systems, and a supportive, professional team, please apply now.
 
For a confidential discussion, contact Shaun at Minchin Recruitment:
hello@minchinrecruitment.com.au
(07) 3733 3544
 
#SCR-shaun-minchin