Experienced Strata Assistant

🏢Experienced Strata Assistant - Join a Team That Knows Strata

📍Illawarra Strata Management | Wollongong | Full Time

Already working in strata and ready for your next move?

We’re looking for an experienced Strata Assistant to join our Wollongong team and work alongside our Strata Managers in the day-to-day management of their portfolios.

This isn't an entry-level position. Ideally, you’ll have at least two years’ experience working in strata management and already understand the pace, terminology and moving parts that come with the industry.

If you know your way around MRI / Strata Master programs, even better.

👋 About us

Illawarra Strata Management is an established, locally owned strata management business that has been servicing the Illawarra for more than 20 years. We're a close-knit team with experienced strata managers, dedicated assistants and administration support. We take our work seriously, but we don't believe that means the office needs to be overly corporate or stuffy.

We value good people, good communication and people who are prepared to help each other when things get busy.

📋 What you'll be doing

Working closely with your Strata Manager, you'll assist with the practical day-to-day management of a portfolio, including:

• managing maintenance requests and following up contractors;

• preparing work orders and quote requests;

• communicating with owners, committees and contractors;

• assisting with meeting preparation and follow-up;

• preparing correspondence, notices and documentation;

• maintaining jobs, records and electronic files;

• monitoring outstanding matters and making sure things don't fall through the cracks; and

• generally keeping your Strata Manager organised and their portfolio moving.

🙌 What we're looking for

We're particularly interested in someone who has:

• 2+ years' experience in strata management preferred;

• experience using MRI / Strata Master / Strata Vote / Strata Connect would be highly regarded;

• a sound understanding of how a strata management office operates;

• excellent written and verbal communication skills;

• strong organisation and follow-up skills;

• confidence dealing with owners, committees and contractors;

• good attention to detail; and

• the ability to prioritise when several things need attention at once.

Most importantly, we're looking for someone who is reliable, capable and genuinely enjoys being part of a team.

You don't need to know absolutely everything. We're happy to teach you how we do things. But we're looking for someone who already understands strata and can settle into the role quickly.

⭐ Why join ISM?

You'll be joining an established local business where assistants are an important part of the strata team — not simply an admin resource.

You'll have experienced people around you, structured systems and procedures, ongoing industry training and the opportunity to continue developing your strata career.

If you're currently working in strata and have been quietly wondering whether there might be a better fit out there, we'd love to hear from you.

💰 What’s on offer?

We know experienced strata people are valuable — and we're prepared to pay accordingly.

You'll receive a competitive salary plus commission, with the overall package negotiated based on your experience, skills and the value you can bring to the role.

If you're already working in strata and doing well where you are, that's okay — you may simply be ready for a change, a new team or an opportunity to be better rewarded for what you do.

🚀 Immediate start available for the right person.

Apply through SEEK with your resume and a short cover letter telling us a little about your strata experience.