Coordinator/Administrator - HVAC Service

THE COMPANY

Beaver Williams specialises in HVAC and Fire Protection Services for a variety of commercial and industrial clients throughout Sydney. Incorporating best practice techniques with innovation and the latest technology, we are well established as an industry leader with over 140 years of heritage. We are committed to our people, their training and well-being.

THE ROLE

We are looking for a Service Coordinator / Administrator to join our small team of coordinators and become part of our growing business. The role is varied and fast-paced and includes fielding customer calls and liaising with field technicians, sub-contractors, and suppliers to ensure a prompt, efficient response to HVAC breakdowns and maintenance.

Opportunities for further career development exist as part of an industry-leading business

ROLES AND RESPONSIBILITIES

• Responding to customer queries

• Coordination and scheduling of maintenance and service repairs.

• Daily completion of service reports and technician's time allocation, ready for invoicing.

• Raising WO/POs for parts and services where required

ESSENTIAL CRITERIA

• Experience in an administration/ Coordinator role

• Enjoy a fast-paced environment

• Ability to manage and prioritise tasks to meet deadlines

• Coordinate professionally with stakeholders

• Strong attention to detail

DESIRABLE

• 1-2 years of experience in a coordination role. This role would suit someone who has worked in a trades environment such as HVAC, electrical, plumbing, or similar.

• Experience in scheduling and planning

• Exceptional verbal/written communication skills

• Service management systems training (simPRO desirable)

• Microsoft Office programs

BENEFITS

• Supportive team environment with growth opportunities.

• Work with a company that values innovation and customer service excellence.

• Be part of a team that appreciates and recognises your contributions.

How to Apply

Please click “apply for this job” through Seek to forward your CV and a cover letter addressing the Essential Criteria above.

We look forward to receiving your application.

NO RECRUITMENT AGENCIES PLEASE