Care Champion

Bolton Clarke Group one of Australia's largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

About the Role - Tantula Rise is a Residential Aged Care Home located in Alexandra Headland on the Sunshine Coast of Queensland

As the Care Champion, you will be the frontline person, and advocate for resident's wellbeing, through checking in with all residents to ensure their comfort, care and support needs have been addressed. You will solve problems, fill gaps in planned care and support, serve as a touch point for families, keep them up to date with the care and wellbeing needs of the resident. You will help residents live a life of fulfilment and support the recruitment and training of care staff.

Responsibilities include:

• Provides exceptional personalised care to residents and their families, ensures regular check-ins to address their needs, fosters open communication with all staff and maintains a comfortable environment.

• Understands each resident's unique needs and preferences, provides personalised care and support, addresses any gaps in service delivery and collaborates with the care team to ensure optimal service delivery.

• Communicates any changes in resident status to the Registered Nurse or Care Manager for timely intervention and delivers compassionate care aligned with the resident's personalised plan.

• Welcomes new residents, facilitates introductions, ensures they are seated with peers in the dining room, follows up with families to provide updates on the resident's first day, and oversees compliance with documentation and reporting requirements.

About You

To be successful in this role, our preferred candidate will have:

• Min 2 years' experience within Aged Care and a Certificate III of Individual Support/Disability/Aged Care/Home and Community Support, CHCCS011 Module (Meet Personal Support Needs), HLTAID003 Current First Aid Certificate (Provide First Aid) is prescribed.
• CHCC305C Module (Assist with Medication) is preferred.
• Strong knowledge of Person-Centred Practice, Activities of Daily Living, Case Management, Legal & Regulatory Compliance and Health & Safety Programs and Policies.
• Excellent Communication, Customer Experience and Cross-Functional Team Working skills.

Our Benefits

• Generous salary packaging and not-for-profit tax benefits - claim up to $15,900 tax free plus additional $2650 in entertainment per year
• Management and clinical support at all times
• Buddy programs to set you up for your success within specific homes
• Career progression and leadership development opportunities via continuous internal training opportunities.
• We provide a work culture that values diversity and inclusion.
• An Employee Assistance Program for staff and family
• Free annual flu shots
• Work across all Bolton Clarke homes and opportunities to transfer if relocating.

Apply Now: Our application process takes 10 minutes to apply, please follow the below link to start your application.

Our commitment to diversity: At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.

Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.