Customer Service and Sales Consultant - Retail Golden Ticket

Employment Type

Casual

Closing Date

31 Dec 2026 11:59pm

Job Title

Customer Service and Sales Consultant - Retail Golden Ticket

Job Summary

At Telstra, our purpose is to build a connected future so everyone can thrive. It's a future that won't happen on its own, it has to be delivered. And this is where YOU come in, by playing your part in helping our customers connect: faster, better and smarter.

Job Description

Customer Service & Sales Consultant

Before we get you started at Telstra there are a few things we need you to complete.

  

What do I need to do?  

Please upload the following documents:

• ID documents

• Resume

We would love you to learn a little more about you before you start with us, so will ask you to complete a short video interview.  Please keep an eye out for an email from HireVue (usually within a few hours after hitting submit)

What happens after that?

Once you have completed the application link and the video interview, a member from the Telstra recruitment team will be in touch to get you all set up for your first day at Telstra!

We are really looking forward to you joining Telstra Retail!

Below is a little more about the role and the perks of working at Telstra!

Duties

• Provide quality customer service to all customers

• Maximise sales by providing latest product and service information to our customers.

• Achieve sales and performance targets

• Ensure store presentation is in line with retail shop standards

Benefits

• Variety of flexible working arrangements available including casual, part time or full-time positions dependent on your needs

• Fantastic career growth prospects

• Ongoing Product Training & Development

• In Store Mentor and Support

• Highly rewarding sales environment

• Corporate discounts and benefits

Additional Details

We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate.

To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive.