Coordinator - Aged Care

Are you looking for a career where you can make a difference and support those in need? Omni-Care provide in home support to people who are elderly or who have a serious medical condition. We are looking for a proficient and energetic customer service expert to join our team. When you come to work with us you will be joining a company that is passionate about ensuring excellence in everything we do.

Our Values

At Omni-Care we value customer service excellence, solutions focus, team work and enthusiasm.

Your New Role

We are looking for motivated administrators and/or schedulers who love problem solving and are interested in taking their skills to a new environment. While the essential part of the role is to allocate support workers to attend client's homes this also means responsibility for ensuring they are receiving the right support, at the right time, provided by the right people to ensure their health and wellbeing, and assist them to remain living in their own home. The coordinators are the first line of support for clients and for the support workers operating in the field. Progress notes from support workers and feedback from clients is triaged by this role.

What we are looking for in the successful applicant

We are looking for people who are energetic and display real commitment to excellent client outcomes. You will need to enjoy problem solving and be committed to achieving best outcomes. You have the ability to deal with multiple issues and keep all the balls in the air while prioritising the most important tasks.

Practical people who are empathetic and understand that helping people means getting them the right supports thrive in this role. You will need to be enthusiastic about joining a team of like minded people who understand that every client deserves to receive excellent support. While a qualification in aged care, disability or health isn't essential, it is helpful. Likewise, experience in customer service and/or scheduling is also beneficial.

An NDIS worker screening check or police check is required for this role but can be obtained after hiring. We require staff to have Australian work rights.

What We Offer

• A competitive salary and ongoing training and support

• An additional leave day on your birthday and a bonus

• Working with a friendly and committed team

• Supportive and inclusive environment

• Opportunities for career growth

Next Steps

If you're ready to join the Omni-Care team, make sure you click Apply Now to submit your resume and cover letter!