Business Development Manager

Care Connects Us

At Hyatt, we believe in making people feel at home wherever they are in the world. We turn jobs into careers, encounters into experiences and trips into journeys. Join a team that is making travel more human, connected and sustainable. Here, everyone’s role matters, and your individuality is celebrated.

About Park Hyatt Melbourne 

Located in the heart of the city, Park Hyatt Melbourne offers sophisticated luxury and exceptional personalized service. With beautifully appointed rooms, extensive event spaces, curated experiences, fine arts, dining and wellness, we create unforgettable experiences for our guests. 

Benefits of working with us

• Leading global hotel brand with career advancement opportunities

• Complimentary and discounted accommodation at more than 1,000 Hyatt properties worldwide for you  and your loved ones

• Complimentary duty meals whilst on shift

• Discounted food & beverage and park club health & day spa treatments

• Discounted onsite car parking

• Employee assistance program – benefit from free, immediate and confidential support for any work, health or life concern

• Generous paid time off and holiday policies including paid parental leave and wellbeing leave

• 10% discount with NIB Health Insurance

About the Role

As a Business Development Manager, you will be responsible for maximizing total revenue potential for Park Hyatt Melbourne with a focus on the acquisition of new business and also the retention and development of existing business in line with personal business goals. Demonstrating a proactive approach to sales, encouraging effective inter-departmental team work while being an internal role model for Hyatt selling techniques and Park Hyatt customer service is crucial to the role. 

Some of the responsibilities include:

• Achieve established monthly personal plan targets set in conjunction with the Director of Sales and Marketing 

• Maintain existing relationships with partners and develop a robust prospecting plan with a strong emphasis on face to face client engagement to expand the customer base.

• Work with the Director of Sales and Marketing to review hotel sales targets and pricing strategies for all key accounts 

• Assist sales colleagues where required with account management and demonstrating Hyatt’s selling techniques 

• Plan and undertake entertainment of potentially productive accounts 

• Ensure all reports and correspondence are completed accurately and punctually 

• Actively pursue marketing intelligence and potential business opportunities

What you will bring to the role

• Degree or Diploma in Hospitality Management, Sales & Marketing, Commerce or other related business qualifications 

• Previous experience in a similar role within Melbourne’s luxury hotel market is essential

• Excellent interpersonal and communication skills used to build effective relationships with all stakeholders

• Strong attention to detail and exceptional organisational / time-management skills 

• Goal driven with proven experience in achieving sales targets, acquiring and retaining business

Join us at Hyatt and make travel more human. Apply today and start your journey with a team that values Empathy, Integrity, Respect, Experimentation, Wellbeing and Inclusion. With Hyatt, you’ll discover a career you didn’t know existed.