Occupational Therapy Manager

About the role

The Occupational Therapy Manager is responsible for leadership of Auburn Health's occupational therapy service line, quality and compliance infrastructure, and clinical practice excellence. Reporting to the director, this role combines day-to-day management of the OT team with practice-wide accountability for NDIS audit readiness, quality assurance, and clinical training systems. This is a senior clinical leadership role that balances three core functions: leading the OT team operationally, building compliance and quality systems for the entire practice, and maintaining an active clinical caseload to model best-practice occupational therapy.

Key responsibilities

• Provide operational leadership and clinical supervision to all occupational therapists, ensuring high-quality service delivery, professional development, and team cohesion

• Lead and coordinate the OT team across all Auburn Health locations, serving as primary point of contact for OT-related operational matters

• Allocate and manage OT caseloads to optimize capacity, maintain equitable distribution, and match clinician skills to participant needs

• Provide clinical supervision, mentoring, and professional development support to all OTs, including AHPRA supervision for overseas-trained therapists

• Conduct regular quality audits on clinical documentation for all disciplines using Auburn Health's Clinical Report Reviewers Checklist

• Track and report on clinical quality metrics including report turnaround times, documentation standards, and compliance with NDIS practice requirements

• Develop and maintain clinical templates, forms, checklists, and documentation tools to support consistent high-quality outputs

• Deliver high-quality occupational therapy assessments and interventions to NDIS participants.

• Monitor OT scheduling, referral pathways, and waitlist management to ensure timely service delivery and adherence to Auburn Health's 24-hour referral-to-booking standard

• Address OT service delivery issues, bottlenecks, and operational inefficiencies through process improvement

About you

• Current AHPRA registration as an Occupational Therapist with no conditions or restrictions

• Minimum 5 years post-qualification experience in occupational therapy clinical practice

• Demonstrated experience in team leadership, clinical supervision, or management of allied health professionals

• Proven track record designing, delivering, and governing training, competency, and compliance frameworks in allied health settings

• Deep understanding of NDIS practice standards, clinical governance, regulatory compliance, and audit processes

• Experience conducting quality audits, managing compliance systems, and preparing for external audits

• Strong operational and organisational skills with ability to manage multiple concurrent priorities across clinical, quality, and compliance domains

• Excellent data analysis and reporting skills, with ability to track, interpret, and present quality and compliance metrics

• High proficiency with practice management systems (e.g., Splose), data tracking tools, and Microsoft Office suite

• Exceptional written and verbal communication skills, with ability to produce high-quality policies, SOPs, reports, and clinical documentation

Benefits

• Senior leadership role with accountability for OT service delivery, quality, and compliance across a growing practice

• Opportunity to build clinical operations and compliance infrastructure from the ground up in a fast-scaling organisation

• Clear pathway to expanded leadership responsibility as Auburn Health grows

• Balanced role combining strategic leadership, operational management, and clinical practice to maintain hands-on expertise

• Supportive, high-performing team environment committed to evidence-based practice and participant-centred care

• Professional development opportunities, CPD support $2000 per calendar year, and ongoing clinical supervision

• 2 days study leave to use with CPD allocation

• Company vehicles available for daily use

• Clinical in-services on a monthly basis

About us

Auburn Health is a fast-growing NDIS-registered allied health practice delivering specialist Occupational Therapy, Speech Pathology, Physiotherapy and Allied Health Assistant services across Victoria, Western Australia and New South Wales. Founded in 2024, we are building a high-performing clinical team committed to evidence-based practice, participant-centred care, and operational excellence. Auburn Health has grown at pace, establishing the leadership infrastructure and clinical systems to support sustainable growth, maintain NDIS compliance, and deliver consistently excellent outcomes for NDIS participants.