Administrative Officer

Holmesglen Institute is a leading provider of vocational and higher education in Victoria, with over 40 years of experience and 140,000 graduates. As one of the largest government-owned TAFEs, we offer 600+ courses across multiple campuses, including Chadstone, Moorabbin, Glen Waverley, Eildon, and Melbourne's CBD. Our hands-on learning approach is supported by state-of-the-art facilities and strong industry partnerships, ensuring students gain the skills needed for successful careers. We foster a supportive, inclusive environment that encourages both staff and students to grow, innovate, and make a positive community impact.

The Opportunity:

• Full-Time | Ongoing contract of employment.
• PW3 $64,076 - $69,189 per annum pro rata + 12% super + leave loading (dependent on qualifications and experience).
• Moorabbin Campus – onsite parking with close proximity to public transport.
  
  

The Social Inclusion and Vocational College team supports young people who may face barriers to mainstream education, providing flexible, inclusive and supportive learning environments that build confidence, employability skills and pathways into further education, training or employment.

As the Administrative Officer, you will play a key role in supporting the day-to-day operations of the department and creating a positive experience for students, staff and stakeholders. As a first point of contact, you will provide responsive customer service, assist with enrolments and student administration, maintain accurate records and systems, and coordinate a range of administrative processes.

This is a great opportunity for an organised, service-focused administrator who enjoys working with people and wants to contribute to meaningful student outcomes in a supportive education environment.

As an Administrative Officer, you will:

• As the first point of contact provide excellent customer service, including accurate and up to date reception and information services and advice, in relation to the Institute’s courses and relevant processes.
• Provide confidential, high-level administrative and operational support to department management and staff, including diary coordination, document and records management, financial and procurement processing, distribution of materials, and the collation, maintenance and reporting of information and databases.
• Develop and maintain accurate and detailed knowledge of courses and programs offered by the department specifically, and the Institute generally, and provide appropriate information to current and prospective students.
• Maintain course currency by attending information sessions, meetings and/or systematically viewing minutes of meetings and website updates.
• Assist with the administration of, and actively participate in, Institute and department orientation days, open days and other promotional events.                                                                                                                                                       

To be successful, you’ll have:

• Certificate IV in business administration (or equivalent) or related field, and relevant work experience preferably in the education sector.
• Demonstrated knowledge and experience in contemporary office management, administrative operations, office finance, records management, data administration, quality systems and continuous improvement within a complex educational or service-driven environment.
• Understanding of student enrolment and administration processes, academic administration, educational governance, confidentiality and privacy principles, with familiarity in student management systems and policies relating to student rights and responsibilities.
• Strong organisational and technological skills, including proficiency in MS Office, database and internet-based systems, with the ability to manage workflows, prioritise competing demands, maintain high accuracy, and meet service and reporting deadlines.
• Proven ability to work independently and collaboratively under pressure, manage multiple priorities, demonstrate initiative and self-direction, and apply cultural and linguistic awareness to support diverse student cohorts and maintain high professional standards.

WWCC and Police Check:

Appointment to this position is dependent on obtaining a Victorian ‘employee’ Working with Children Check, and a valid Police Check within the last 12 months.

Our commitment to you:

At Holmesglen Institute, we are committed to fostering a safe, supportive, and flexible workplace where our employees can thrive both personally and professionally. We’ve implemented strong systems and ongoing support to ensure our staff can work and deliver in a safe and adaptable environment. Our team benefits from a range of wellbeing initiatives, access to the Employee Assistance Program, and opportunities for professional and career development. We also offer paid parental leave and flexible work arrangements to support a healthy work-life balance.

Holmesglen is a child safe and equal opportunity employer. We are dedicated to attracting, retaining and developing our people. We value diversity in our workforce and encourage people from all backgrounds, abilities, and identities to apply for roles within our organisation, including the Aboriginal and/or Torres Strait Islander community. 

Here's how to apply:

Please submit your updated resume and a short cover letter with responses to the Key Selection Criteria. We commit to respond to every applicant.

For a confidential discussion regarding this role, please contact Alyssa Forbes-Nicholson at Alyssa.Forbes-Nicholson@holmesglen.edu.au   

For further information relating to this opportunity and to view the position description, please click here.

Applications for this position close on 11:59 pm Tuesday 1 September 2026.

If you require specific support to apply for this position or have any application queries, please contact the People Experience Department at recruit@holmesglen.edu.au or on 03 •••• •530 and we will work with you to identify the best way to assist.