Receptionist & Administration Assistant | Permanent Full Time

About the role

We are seeking a highly organised and friendly Receptionist & Administration Assistant to join our team at our Accounting Firm located in Glenroy. This is a full-time position, offering solid and reliable busy working environment and consistent pay. As the first point of contact for our clients, you will play a vital role in creating a positive impression and ensuring a smooth experience.

What you'll be doing

• Greeting and welcoming clients and visitors in a friendly and professional manner

• Answering and directing incoming phone calls

• Providing general administrative support, including data entry, filing, and managing office supplies

• Assisting with scheduling appointments and managing the calendar

• Performing other duties (training provided) as required to support the smooth running of the office such as:
  Look at all appointments for the day and make sure that all processes are followed as per our setup: downloading ATO reports. Sending out engagement letters. Providing accountants with print out engagement letters for clients that are coming in and not yet signed. Creating a job in company's workflow management system. Saving client checklist for each appointment. Scanning completed documents/tax returns and saving to client's folder. Raise invoices. Take payment. Ensuring every client has been issued invoices. Sending out tax returns for electronic signatures.

• Manage multiple accounts' diaries for appointments

What we're looking for

1. Strong communication and interpersonal skills, with a professional and friendly demeanour

2. Excellent organisational abilities and attention to detail

3. Proficiency in using standard office equipment and software, such as Microsoft Office

4. Previous experience in a receptionist or administrative role, preferably in an accounting or professional services environment

5. A positive attitude and the ability to work effectively in a team

6. Willing to learn and implement all recommendations

7. Engage with training to improve skill and scope of tasks

About us

We are a busy, accounting firm offering tax and accounting services to individuals and businesses. Our team of experienced professionals is dedicated to delivering high-quality services to our clients and creating a positive impact. With a strong focus on innovation and continuous improvement, we are committed to providing the best possible experience for our clients and our employees.

Apply now through SEEK.