Systems Trainer

Company Description

Talent is a global leader in digital and technology recruitment. With over 300 employees, 9 offices and revenue of $1billion, we are on a mission to build a better world of work for all - and you can be a part of it! 

We know what really matters: development, flexibility, recognition, and purpose. And that's just what we offer. Of course, you can expect some additional perks including a world-class conference,  health and lifestyle allowance, wellbeing days, industry-leading training & development programs, oh and ‘Friday Drinks’ if that’s your jam.

Working with Talent, you’ll be joining an award winning company with a core value to ‘Give a Damn’. We believe in having a positive impact on our people, our community, and our world.

Job Description

We’re looking for a hands-on Systems Trainer to join our Business Applications Team on a 12-month parental leave contract.

Working closely with our internal Subject Matter Experts (SMEs), you’ll turn system and process knowledge into clear, practical training content and deliver engaging training sessions to employees across Talent International.

This role would suit someone who enjoys being in front of users, explaining systems in a simple way, creating helpful training resources and supporting people to become confident using business applications.

You’ll deliver new starter and refresher training, coordinate our monthly Tech Talks, and keep system guides and learning resources up to date as our applications and processes evolve.

What you’ll be doing

• Work with SMEs to understand business systems, processes and system changes, and translate that knowledge into easy-to-understand training.
• Create and update training materials including user guides, presentations, facilitator guides, Whatfix content and practical exercises.
• Deliver engaging system training for new starters, existing employees and teams requiring refresher training.
• Coordinate new starter training schedules and conduct follow-up check-ins to provide additional support where required.
• Plan and facilitate monthly Tech Talks, working with SMEs to identify useful topics and prepare supporting content.
• Keep existing system documentation and learning resources accurate and up to date.
• Gather feedback from training sessions and make practical improvements to content and delivery.
• Draft clear user communications relating to system maintenance, incidents and service disruptions.
• Maintain basic training records, attendance and feedback for reporting purposes

Qualifications

Key Skills and Experience 

Essential 

• Experience delivering systems training, learning and development, or change enablement initiatives.  

• Strong facilitation, presentation and communication skills.  

• Experience creating and maintaining training materials, user guides and knowledge documentation.  

• Excellent stakeholder engagement and relationship management skills.  

• Strong organisational skills with the ability to manage multiple priorities.  

• Proficiency in Microsoft 365 applications, particularly Excel, PowerPoint and Word.  

Desirable 

• Experience with business systems such as Bullhorn, FastTrack or similar enterprise applications.  

• Familiarity with digital adoption platforms, Learning Management Systems or eLearning tools.  

• Experience supporting technology adoption or organisational change initiatives. 

Additional Information

What's in it for you?

• Talent Anywhere – work from anywhere in the world for 2 weeks per year. 
• Talent Time Out – 6 dedicated days per year for or resting and recharging. 
• Annual TALENTFEST conferences. 
• Annual health & lifestyle allowance. 
• Free premium membership to Health and Wellbeing App with healthy recipes, meditation, fitness, and EAP.
• Opportunities for development and career progression. 

Sound interesting? If you want to make Talent your next play, please get in touch.