Administration Support & Appointment Setter

Worrells is seeking an enthusiastic and professional Administration Support & Appointment Setter to join our NSW/ACT team. This is an exciting opportunity to work closely with our Principals, playing a key role in supporting business development, coordinating appointments, delivering events and providing marketing administration.

If you’re someone who enjoys variety, thrives in a fast-paced environment and takes pride in keeping things organised while helping others succeed, we’d love to hear from you.

About Worrells NSW/ACT

Worrells is one of Australia’s leading insolvency and restructuring firms, recognised for delivering practical solutions and exceptional service to small-to-medium enterprise market.

Our people are the heart of our business. We pride ourselves on our transparent, authentic culture where everyone is supported to succeed. We combine industry-leading systems with a collaborative team environment, giving our people flexibility, development and opportunities to build rewarding careers.

About the Role

Reporting to the Practice Manager and working closely with the Marketing team and our Principals, this role is responsible for providing high-quality business development and administrative support.

You'll become the central point of coordination for Principal meetings, client and referral activities, and marketing support, ensuring everything runs efficiently behind the scenes.

You’ll be engaging with warm contacts, referral partners and professional networks to coordinate appointments and strengthen existing relationships.

Key Responsibilities

• Coordinate and book business development meetings for NSW/ACT Principals.

• Build and maintain professional relationships with referral partners and key stakeholders.

• Keep CRM records accurate, up to date and prepare business development reports.

• Provide administrative support to Principals, including diary management and follow-up activities.

• Assist with the coordination of seminars, webinars, conferences and networking events.

• Support the marketing team with CRM administration, mailing lists and event communications.

• Contribute to business development initiatives and identify opportunities to strengthen client and referral relationships.

About You

We’re looking for someone who enjoys working with people, loves being organised and has the confidence to build relationships over the phone.

You’ll be proactive, adaptable and able to juggle multiple priorities while maintaining exceptional attention to detail.

You’ll ideally bring:

• Previous experience in administration, executive support, appointment setting or business development support.

• Experience supporting multiple stakeholders in a professional services environment.

• Strong Microsoft Office skills (Word, Excel, Outlook and PowerPoint).

• Experience using CRM systems such as Salesforce, HubSpot, SugarCRM or similar.

• Excellent organisational and time management skills.

• Strong written and verbal communication skills.

• High attention to detail and accurate data entry skills.

• Confidence speaking with senior professionals by phone.

• Ability to work independently while contributing positively to a collaborative team.

Your Profile

You are someone who is:

• Professional, friendly and confident on the phone.

• Highly organised and self-motivated.

• A strong communicator with excellent interpersonal skills.

• Comfortable learning new technology and systems.

• Reliable, positive and customer-focused.

• Able to manage competing priorities with minimal supervision.

• An Australian Citizen or Permanent Resident.

Why Join Worrells?

At Worrells, you’ll enjoy much more than just a great job.

We offer:

• Competitive salary.

• Ongoing professional development and training.

• Industry-leading systems and technology.

• A collaborative, supportive team environment.

• Career progression opportunities within a growing national business.

• A comprehensive Employee Assistance Program and wellbeing initiatives.

• Attractive paid parental leave.

• Regular social events and team-building activities.

• A workplace where your ideas, contribution and development are genuinely valued.

If you're a motivated individual who is ready to take the next step in your career, we want to hear from you! Submit your application via the "apply now" button and start your journey with Worrells. Don't miss this opportunity to be a part of our team and grow as a professional in this unique and engaging field.