Program Manager - Housing and Homelessness

 Life at Vinnies

At Vinnies, we are what we do. We believe in making a difference. We are one of Queensland’s most-loved charitable organisations and are committed to leading with our values and mission at heart. We work together to build a legacy that we can be proud of, supporting those in need within our communities. Our companions are why our journey started, striving to shape a more just and compassionate society. Our employees, members and volunteers are the reason our journey continues, and why we will succeed.

    What we can offer you

• Work with a purpose – not your average organisation and not your average role!
• Competitive hourly rate and excellent employment benefits under our Employee Agreement
• Salary packaging arrangements – helping you save on tax
• Access to our Employee Assistance Program – our employees are our most valuable asset
• A welcoming and inclusive environment where you’ll always feel part of a team

The Role

As Program Manager - Mackay Hostel, you will oversee the day-to-day operations of Housing & Homelessness, delivering high-quality support to individuals experiencing homelessness or at risk of homelessness.

Providing specialist homelessness services to individuals accommodated within our transitional housing program, as well as those experiencing or at risk of homelessness through centre-based and outreach support services.  A key deliverable of this role is the coordination of service delivery, accountability for program outcomes, and responsibility for the leadership, management, and performance of employees within the line management structure.

As part of the role, you will work collaboratively with the Department of Housing and Public Works, relative NGO's and other service providers, you will play a key role in supporting vulnerable individuals to achieve positive and sustainable housing outcomes.

A critical aspect of this position is ensuring services are delivered in accordance with funding agreements, legislative requirements, and the policies and procedures of the St Vincent de Paul Society Queensland.

This is a Permanent, Full-time position (38 hours per week) role based in Mackay. This position will require shared on-call responsibilities.

To be successful in the role, you will meet the following criteria:

• Tertiary qualification in Community Services or related fields (Mandatory)
• A current Queensland Blue Card, or the ability to obtain one (Mandatory)
• Demonstrated program coordination and leadership skills, including human resources and financial management, quality assurance, risk management and reporting
• Strong knowledge of industry standards and best practice, including the ability to work within relevant funding guidelines and legislative requirements relating to the delivery of program outcomes, safety and risk
• Previous experience as a coordinator of equivalent senior position with accountability for operational outcomes and direct reports
• Ability to lead and manage others including well-developed interpersonal, communication and organisation skills
• COVID-19 vaccination status is recommended for this role but not a mandatory requirement.
• Understanding of and commitment to the philosophy of the St Vincent de Paul Society Queensland and an ability to work in accordance with policies and procedures to promote the values and mission of the Society

Ready to apply? We can’t wait to hear from you.

You can submit your application via SEEK or directly on our careers page!

Having the right people in our team is important to us. Before joining our team, we’ll undertake pre-employment checks including references, a police check, and proof of qualifications.

We are committed to meaningful equity and diversity in our workforce. Applications from Aboriginal and Torres Strait Islander peoples is strongly encouraged. To be eligible for this position you must have an appropriate visa to work in Australia/New Zealand.