Business Development Manager – Flooring Industry

About the Role

The Business Development Manager will be responsible for identifying and developing new business opportunities while maintaining and expanding relationships with existing clients.

This is a hands-on, commercially focused role that will involve business development, client relationship management, sales, tender opportunities, quoting and market engagement.

The successful candidate will be expected to take ownership of their client pipeline, actively pursue new opportunities and work closely with the estimating, project management and operations teams to convert opportunities into profitable projects.

Key Responsibilities

Business Development & Sales

• Identify and pursue new business opportunities within the construction, industrial & commercial flooring markets.
• Develop and maintain a strong pipeline of prospective clients and projects.
• Establish relationships with builders, developers, construction companies, architects, designers, project managers, subcontractors and other industry stakeholders.
• Generate leads through networking, industry contacts, referrals, direct engagement and targeted business development activities.
• Attend site meetings, client meetings, industry events and networking opportunities as required.
• Present Aus Floorworks' services, capabilities and flooring solutions to prospective and existing clients.
• Monitor market activity and identify upcoming projects and opportunities relevant to Aus Floorworks.

Tendering & Quoting

• Identify suitable tender and quotation opportunities and coordinate with the estimating team to ensure opportunities are followed up.
• Prepare, present and discuss quotations with clients and prospective clients.
• Follow up quotations and tenders to maximise conversion rates.
• Develop a clear understanding of client requirements, project scope, timelines and commercial expectations.
• Negotiate with clients where appropriate while protecting company margins and commercial objectives.
• Maintain accurate records of opportunities, quotations, outcomes and follow-up activities.

Client Relationship Management

• Build and maintain strong, professional and long-term relationships with key clients.
• Maintain regular contact with existing clients to identify repeat work and additional opportunities.
• Understand client needs and ensure Aus Floorworks remains a preferred flooring contractor.
• Proactively address client concerns and work with internal teams to resolve issues.
• Seek feedback from clients and identify opportunities to improve service delivery.
• Develop key accounts and increase the volume and value of work received from existing clients.

Marketing & Market Development

• Support and drive general marketing and promotional activities.
• Assist with developing marketing strategies to increase Aus Floorworks' visibility within the construction and flooring markets.
• Promote the company's capabilities, completed projects and services through appropriate channels.
• Maintain awareness of competitor activity, market trends and emerging opportunities.
• Assist in developing new markets, client segments and service opportunities.

Internal Collaboration

• Work closely with the estimating, project management, administration and operations teams to ensure a smooth transition from opportunity through to project delivery.
• Communicate client requirements, expectations and commercial considerations clearly to internal teams.
• Provide regular updates on the sales pipeline, upcoming opportunities and business development activities.
• Ensure commitments made to clients are communicated and achievable.
• Support the business in achieving its sales, revenue and profitability objectives.

Key Performance Areas

Success in this role will be measured by:

• Growth in new client accounts and business opportunities.
• Value and quality of the sales and tender pipeline.
• Conversion of quotations and tenders into awarded projects.
• Development and retention of key client relationships.
• Repeat business and client retention.
• Achievement of agreed sales and business development targets.
• Quality and accuracy of CRM, pipeline and opportunity reporting.
• Contribution to overall company growth and profitability.

What We're Looking For

The successful candidate will ideally have:

• Proven experience in business development, sales or account management within the construction, building or flooring industry.
• Demonstrated ability to generate new business and convert leads into sales.
• Strong understanding of the construction project and tendering environment.
• Proven ability to develop and maintain long-term client relationships.
• Strong negotiation, presentation and communication skills.
• Commercial awareness and an understanding of project profitability.
• A proactive, self-motivated and results-driven approach.
• Excellent organisational and time-management skills.
• Ability to work independently while collaborating effectively with internal teams.
• Competency with Microsoft Office, email, CRM and general computer systems.
• Current Australian driver's licence.

Personal Attributes

We are looking for someone who is:

• Confident and professional when dealing with clients and industry stakeholders.
• Proactive and comfortable pursuing new opportunities.
• Results-oriented and commercially minded.
• Reliable, organised and accountable.
• A strong communicator and relationship builder.
• Positive and solutions-focused.
• Comfortable working in a fast-paced construction environment.
• Committed to providing a high level of customer service and representing the Aus Floorworks brand professionally.

What Aus Floorworks Offers

• Competitive salary package based on experience.
• Opportunity to join a growing and well-regarded flooring business.
• Significant autonomy and ownership of your client portfolio and pipeline.
• Opportunity to develop and grow the business development function.
• Supportive and collaborative team environment.
• Long-term career development opportunities.
• The opportunity to make a direct contribution to the growth and success of Aus Floorworks.

About Aus Floorworks

Aus Floorworks is a well-established flooring contractor servicing industrial, commercial and construction projects across Melbourne and Victoria.

We specialise in delivering high-quality flooring solutions and pride ourselves on our workmanship, reliability, customer service and ability to deliver projects to a high standard.

As we continue to grow, we are seeking an experienced and motivated Business Development Manager to strengthen our market presence, develop new business opportunities and build long-term relationships with clients, builders, contractors, developers and other key industry stakeholders.

Pay: $110,000.00 – $160,000.00 per year

Benefits:

• Company car
• Salary packaging

Work Location: In person