Senior Sales Consultant - Fitness Equipment

Join the Team at Little Bloke Fitness

Little Bloke Fitness is one of Australia's leading suppliers of home and commercial gym equipment, helping customers create everything from home gyms through to schools, PT studios and complete commercial gym fit-outs.

As the business continues to grow, we're looking for an experienced, organised and customer-focused sales professional to take responsibility for the day-to-day running of our sales function.

This isn't a typical retail sales role.

You'll be hands-on with customers every day, but you'll also make sure the broader sales function runs well - enquiries are responded to, quotes are followed up, opportunities don't get missed, records are kept up to date and the showroom looks great.

We're a small, close-knit team, so we're looking for someone who takes responsibility, enjoys getting things done and doesn't need to be chased to follow things through.

About the Role

This is a hands-on senior sales role, combining customer sales with responsibility for the day-to-day coordination of Sales.

You'll be one of the main points of contact for our customers, assisting them in-store, over the phone and via email. You'll take the time to understand what they're trying to achieve, provide genuine advice and recommend the right solution for their needs.

You'll also keep on top of the sales workflow - enquiries, quotes, follow-ups, abandoned carts, the shared sales inbox and customer records - making sure customers receive timely communication and opportunities don't fall through the cracks.

The showroom and front-of-house experience will also be your responsibility, from how customers are greeted and looked after through to product presentation and visual merchandising.

You'll help coordinate the workload of other sales staff and work closely with Operations, Warehouse and Management to make sure the whole process works well from initial enquiry through to delivery.

As you learn our products and business, you'll also become involved in commercial enquiries, larger quotations, site visits and complete gym fit-out projects.

Ultimately, we're looking for someone who doesn't just work in Sales, but takes pride in making sure Sales works well.

Key Responsibilities

Sales & Customer Service

• Deliver exceptional customer service in-store, over the phone and via email.

• Build relationships with customers and understand what they are trying to achieve.

• Provide genuine, practical advice and recommend the right equipment and solutions.

• Prepare quotations, follow up opportunities and confidently ask for the sale.

• Build strong product knowledge across our home and commercial equipment ranges.

• Become increasingly involved in commercial enquiries and larger projects.

Sales Operations

• Manage the day-to-day sales workflow and shared sales inbox.

• Keep on top of enquiries, open quotes and outstanding opportunities.

• Make sure customer enquiries and quotations are followed up consistently.

• Manage abandoned carts and other sales opportunities.

• Maintain accurate customer, quotation and sales records.

• Help coordinate the workload of other sales staff.

• Improve and document sales processes as the business continues to grow.

• Keep management informed of important sales issues and opportunities.

Showroom

• Take responsibility for the showroom and front-of-house experience.

• Maintain a clean, organised and welcoming showroom.

• Keep product displays and visual merchandising to a high standard.

• Look for ways to continually improve the showroom and customer experience.

About You

Ideally, we're looking for someone who already understands the fitness industry and also has solid sales or retail experience.

You might be a qualified Personal Trainer, have worked in or managed a gym, or already be working in fitness equipment sales.

You'll ideally:

• Be PT qualified or have significant experience working within gyms or the fitness industry.

• Have previous sales, retail or customer service experience.

• Have a good understanding of strength training and gym equipment.

• Be confident building relationships, giving advice and asking for the sale.

• Be organised and able to keep on top of multiple customers, quotes and priorities.

• Take responsibility for your work and follow things through.

• Have excellent communication skills and strong attention to detail.

• Enjoy working as part of a small team and helping others succeed.

• Want to learn, develop and take on more responsibility as the business grows.

What We Offer

• Full-time permanent position.

• Tuesday to Saturday roster, including Saturday 9am-2pm.

• $70,000-$85,000 + super, depending on experience and capability.

• Ongoing product training and professional development.

• The opportunity to work across both home and commercial fitness equipment.

• Opportunities to become involved in commercial projects, site visits and complete gym fit-outs.

• Genuine responsibility and room to grow with the business.

• A supportive, established family-owned business where your contribution is valued.

Why Little Bloke Fitness?

Little Bloke Fitness has been helping Australians build better training spaces since 2009. We're passionate about fitness, practical advice, quality equipment and looking after our customers.

We're continuing to grow and we're looking for someone who wants to grow with us - someone who enjoys selling, takes pride in doing things properly and wants more responsibility than they'd get in a typical retail sales role.

If that sounds like you, we'd love to hear from you.